Infrastructure Engineer (Capacity Planning & Performance Engineering)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

Works on holistic engineering deliverables across different stages of the product lifecycle and determines technology patterns for the overall solution. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Identifies System tuning and optimization through annual benchmark testing by identifying capacity threshold adjustments, and platform resource assignment
• Develops benchmarking capabilities and reports for production capacity
• Develops performance and capacity reporting for all PULSE BT applications and systems
• Utilizes various capacity and performance management tools
• Utilizes various testing solutions in pre-production environments
• Determines current utilization and capacity of systems supporting PULSE business
• Monitors systems daily performance to identify trends, and issues related to capacity gaps, and results of planned changes.
• Ensures systems builds and client implementations meet PULSE standards for resiliency and reliability
• Helps identify, manage, and escalate risks
• Assists with performing capacity modeling and capacity management across all PULSE BT applications and systems
• Forecasts future demand for these systems as a result of client transaction volume growth
• Identifies gaps in system applications and infrastructure due to the forecasted demand, system resiliency, and client implementations
• Works with PULSE Operations and Implementations teams, application owners, and Infrastructure support teams to develop plans to remediate those gaps
• Monitors the results of those remediation plans
• Initiates capacity upgrades with appropriate lead times to ensure forecasted increases can be handled by all systems supporting PULSE business
• Provides monthly reports on systems health and availability
• Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to or led technology communities.
• Uses automation, system tools, open source solutions, observability and 'security first' principles in daily work
• Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms
• Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability
• Participates in internal speaking and advocacy events.
• Supports research activities to adopt new technology solutions in ways of developing new capabilities
• Continues professional education and create opportunities for core product teams to learn engineering best practices
• Coaches immediate chapter and is actively fosters the adoption of new technologies

Minimum Qualifications

Here’s what we need from you:

• Bachelor’s degree in Computer Science, Engineering, Informatics, Information Security, Information Technology, or related
• 3+ years of experience in (Software) Engineering, DevOps or related
• Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale
• Experience on Payments and Electronic Fund Transfer

Preferred Qualifications

If we had our say, we’d also look for:

• Past experience in capacity planning and infrastructure scaling.
• Working knowledge of performance simulators – Selenium, Cucumber, JMeter, Paragon, PayHuddle
• Skilled on multiple technology streams and high adaptable to changing technology landscape

External applicants will be required to perform a technical interview

#LI-KE

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.