Director Tech Transformation - Horizontal Integration

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

The Director, Tech Transformation – Horizontal Integration role is a leadership position tasked with driving the transformation & modernization agenda within the company. This leader will be responsible for the successful planning, development and execution of all technology integrations for our Enterprise Functions (Customer Success, Corporate Services, Infrastructure, Cybersecurity, and Risk Management) as we merge with Capital One. This is a people leader role that will oversee a team of strategy and program management leads to manage the portfolio of work across the technology organizations. Serve as the main POC for Discover and Capital One Technology leadership for this portfolio of initiatives, partnering with Technology Leads throughout the organization and their teams. This leader will be a strategic leader and thought partner for how we should approach the integration in the most efficient and optimal way for Discover and Capital One stakeholders and customers. This leader should have working knowledge of the technologies employed for the Enterprise.

The role requires a balance of having an immense curiosity and drive to seek a better way, deep understanding of industry benchmarks and competitive landscape, familiarity with automation principles and strategies, balanced with thorough company context to implement change in an impactful and scalable way. The job requires the ability to communicate strategies and approach to executives and senior leaders, while translating work and accountabilities down to junior team members who are driving critical efforts. The job requires true thought leader and agent of change – understanding and disciplined problem solving, but also requires forward thinking, pushing for excellence, embracing ambiguity, and dreaming big and driving even bigger impact across the team. Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

How You’ll Do It

• Leads high-performing team(s) focused on process design, continuous improvement, and automation to identify transformation opportunities and quantify resulting impact.

• Leads the development of projects, resultant project plans and execution related to transformation initiative(s) through project teams comprised of experts across various functions within and outside the organization.

• Develops and coaches individuals and high-performing teams, serving as a net exporter of talent capable of leading transformational initiatives across the organization.

• Sets standards, patterns and best practices for scalable adoption.

• Acts as a thought leader playing a critical role to enable the overall continuous evolution journey for the organization as appropriate.

• Establishes trusted working relationship with business unit leaders to understand business objectives and create improvement plans to address their gaps and drive material impact, leveraging intelligent automation where appropriate.

• Manages risk through effective change management practices and policy design.

Qualifications You’ll Need
The Basics

• Bachelor’s degree in Engineering, Business Administration and Management, Finance, Continuous Improvement, or related

• 10+ years of experience in strategy consulting, business operations, corporate strategy, or product management

In Lieu of Education

• 15+ years of experience in strategy consulting, business operations, corporate strategy, or product management

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

• Ability to communicate verbally; Ability to communicate in written form.

• Travel up to 10% of the time.

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.