About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview
Diligent is looking for an experienced Software Engineering Manager to lead, inspire, mentor and coach the agile delivery teams to ensure regular successful delivery of world-class software solutions and deliver on Diligent’s ambition to redefine the way organizations are governed.
As a Software Engineering Manager you will be end-to-end responsible for developing strategic AI enhanced features for our flagship product. You will be part of an international development organization.
You will work closely together with your Product Management and UX peers to ensure that your teams develop the best possible solutions for our customers. You will be responsible for capacity planning and roadmap execution.
You will guide your teams in the Agile Software Delivery Processes and will make sure that your teams are following the processes while relentlessly looking for improvements and learning opportunities.
You must have strong technical background, hands-on experience in different disciplines and be a great communicator. As an Engineering Manager, you will be the driving force to ensure that your team is working together with the wider organisation towards the strategic goals and the dependencies are tracked and handled properly. As such, we want someone who is pragmatic, ready to face new challenges and confident in challenging business requests to ensure teams are continuously delivering the best possible outcome.
Key Responsibilities
- Build a motivated high performing team.
- Mentor and coach the members of your team, and support them to reach their full potential.
- Drive a culture of creativity, collaboration, speed, innovation and excellence, whilst actively promote Diligent valuesand have fun.
- Be the point of escalation for any issues related to the timely delivery of software products
- Ensure that delivery priorities reflect those agreed with the business
- Responsible for the management and escalation of risks, assumptions, issues, dependencies
- Be the point of escalation for all issues raised impacting your team
- Be the point of escalation for product maintenance issues. Facilitate/drive the investigation of critical maintenance issues.
- Effectively communicate delivery status to all internal and external stakeholders
- Ensure that the team members operate in line with agreed ways of working
- Facilitates effective intra and inter-team communication and knowledge sharing
- Implement a consistent estimation process across all teams supported by an empirical feedback and refinement process
- Ensuring Development teams are working in sync with DevOps and Site Reliability Engineering teams
- Mentor and coach your teams how to approach complex technical problems
Required Experiences/Skills
- Degree, or equivalent, in Computer Science, Mathematics or similar discipline
- 10 years+ of experience in software development, with at least 5 years in leadership or management
- Strong technical background in software development
- Experience in people management, mentoring and coaching
- Experience with QA processes and test automation
- Excellent verbal and written communication skills
- Resourceful and fast learner of new technologies and methods
- Proven track record of delivering changes to large/complex products
- Experience with and deep understanding of DevOps practices
- Solid understanding of Agile development practices
- Be passionate about technology, be eager to build something great
- Be passionate about building a high performing organization
- Be passionate about delivering value to our customers
Preferred Experiences/Skills
- Experience in development and delivering commercial SaaS applications
- Experience and solid understanding of AWS services
- Experience in migrating on-premise applications to AWS (or other cloud providers)
#LI-Hybrid
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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