Senior Hardware Infrastructure Engineer

We want people who are passionate about optimizing and troubleshooting data center hardware at mega-scale so our customers don’t have to worry!

We're looking for an experienced Senior Hardware Engineer passionate about data center technology. Reporting to the Manager of Infrastructure Engineering Design, you will play a key role in designing the next generation of server platforms that support DigitalOcean's growth. Collaborating with internal teams and external vendors, you'll bring innovative hardware solutions to life. 

Your technical expertise will be essential in resolving hardware issues, streamlining processes, and guiding your fellow engineers. As DigitalOcean expands its infrastructure and explores new technologies, your contributions will have a direct impact on our ability to serve our customers. If you're excited about the challenges and opportunities of working with cutting-edge hardware in a dynamic environment, we encourage you to apply.

What You'll Be Doing:

• Architecting the Future: Collaborate with internal stakeholders to translate product roadmaps into next-generation server hardware requirements that align with DigitalOcean's mission.
• Technical Expertise & Escalation: Provide expert-level troubleshooting and resolution for system hardware issues impacting both customers and internal operations.
• Automation & Validation: Enhance firmware and hardware configuration automation and validation processes, ensuring optimal performance and reliability of both platforms and components (NIC, Storage, BMC).
• Directly influence the future of server technology, shaping innovative solutions that drive business growth and competitive advantage.
• Unlock new levels of innovation and agility in server design, leveraging ODM partnerships to adapt quickly to market demands.
• Guide server platforms from inception to production, ensuring high quality, timely delivery, and successful market adoption.

What We’ll Expect From You:

• Technical Degree (BS Computer Science/Engineering) or equivalent practical experience 
• Strong understanding of x86 server hardware architecture and subsystems. Ideally, you’ve worked with non-x86 hardware too!
• Demonstrated professional proficiency in configuration management best-practices (we use Ansible and Chef)
• Experience automating server components at large-scale using industry-standard tooling (Redfish, IPMI, etc) including a deep understanding of benchmarking, automating test frameworks, and process automation in general
• Practical knowledge of PXE boot, UEFI, Linux/OS boot, AMI/OEM BIOS distributions, OpenBMC/AMI/OEM BMC implementations, RAID and other storage resiliency technologies, and the full Network stack- from NIC firmware to TCP/IP
• Adept at Linux (or Unix) operating systems. You’ll be spending a lot of time working in one!
• Comfortable with version control systems (we use Git) and proficient in at least one programming language (such as Python or Go) 
• Ability to participate in 24/7 on-call rotation with other members of the team
• Excellent communication skills, both within the team and with the broader company  
• Have an insatiable passion for hardware, both new and old

Why You’ll Like Working for DigitalOcean:

• We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is between $155,000 - $180,000  based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. 
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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