Senior Software Engineer, Frontend, Chatbots and Knowledge Management

As a Senior FE engineer, you’ll own the company knowledge management console and virtual assistant SDK. You’ll work closely with the rest of the Search & Assist unit to deliver best-in-class generative chatbots and virtual assistants. You’ll also help create the Assist SDK that is used to power all Dialpad’s virtual assistants. In addition, you’ll help knowledge managers improve and train chatbots.

This position reports to our Engineering Manager and has the opportunity to be based in our Buenos Aires Office.

What you’ll do

• Own most of the chatbot related UI/UX
• Make data-informed decisions on how to facilitate chatbot administration
• Partner with product designers to explore new features and make them part of our offering
• Research ways to improve human-chatbot interactions and ways to facilitate chatbot administration

Skills you’ll bring 

• Bachelor's degree in computer science or higher.
• At least +6 years of frontend development  experience. 
• Experience in Vue or equivalent frameworks
• Experience with Typescript
• Experience in building scalable and responsive data rich applications, including pagination, infinite scrolling and data wiz. 
• Clear understanding of how distributed systems works with particular focus on client-server architectures, push notifications, rest apis, websockets
• Good understanding of testing frameworks and automation. Strong passion for quality.

Dialpad benefits and perks

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.