Project Manager

The team

Our Product team collaborates with teams across Dialpad to deliver on our vision of transforming the way businesses communicate and collaborate. We are seeking an experienced, highly detail-oriented Project Manager to join Dialpad and assist our Product Managers in the development and delivery of new products and features across the product portfolio. 

Who you are

You will play a crucial role in ensuring that projects are executed and delivered effectively and efficiently, working closely with our Product Managers and facilitating cross-functional collaboration with Engineering, Design, Marketing and Support. The ideal candidate will possess excellent attention to detail and may also bring program management skills to handle more complex projects with cross-dependencies.

What You'll Do

• Manage the planning, development and delivery of new product features, ensuring accurate and up-to-date project data across all relevant platforms and systems.
• Lead and coordinate efforts to ensure alignment on project milestones, timelines and success metrics  across diverse teams, including product, design and engineering.
• Facilitate cross-functional communication both inside and outside the Product organization
• Implement and maintain effective data tracking mechanisms.
• Demonstrate a meticulous eye for detail in all aspects of project management.
• Identify and address potential issues or inconsistencies in project data.
• Develop and implement program management best practices.
• Optimize practices and processes to support ongoing cross-functional communication.
• Be comfortable wearing many hats and able to work in an agile environment with changing priorities and critical deadlines, we move very fast!

Skills you’ll bring

• 5+ years of experience in similar roles in project management with a strong emphasis on data accuracy.
• Bachelor’s degree in a relevant field (Project Management, Business Administration, etc.) or equivalent practical experience.
• Proven experience in project management with a strong emphasis on data accuracy.
• Experience translating product strategies into program/project plans; including scope and dependency management, stakeholder management, deliverables (KPIs), schedule, risk management, and resource planning.
• Deep understanding of the software product development lifecycle and ability to manage projects from start to finish using Agile and waterfall methodologies
• Exceptional attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Program Management experience with more complex projects with multiple cross-functional dependencies.
• Self-motivated, independent, and proactive; demonstrated creative and critical thinking capabilities; can quickly triage, prioritize, and lead under pressure

Preferred Qualifications

• Experience in program management with a demonstrated ability to handle complex projects in a SaaS company. 
• Familiarity with tools and methodologies related to project and program management.
• Proven track record of successfully managing projects within a Product organization.

Dialpad benefits and perks

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.