Software Engineer - AI Platform

Location: Chennai, Tamil Nādu, India

Category: IT

AI Platform Software Engineer – Platform Engineering

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about AI. Our Platform Engineering Transformation team is continuously expanding. No matter your level of AI Platform Software Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Digitalplatforms

Grow together

About the role:

As a AI Platform Software Engineer within the Platform Engineering Transformation Team, you will be at the center of this journey.

You will help bring to life and continuously improve the Agentic AI Platform, an internal development platform for hosting AI agents. This involves development, configuration, monitoring, verification, and maintenance. The roles of service and product ownership are also be part of the job.

We currently use Java, Python, Google ADK, React, Kafka, PostgreSQL, Google GKE, and Apigee Gateway technologies, among others. The product currently hosts AI agents mostly written in Python and Google ADK, and also works with GitHub, Artifactory, GitHub Actions, SonarQube, and more.

Our platform and tools serve thousands of engineering and management colleagues across the company. You will work with a team of highly skilled and engaged professionals in multiple locations, bring new ideas to life, and find ways to continuously bring more innovation, integration, and developer experience into our services.

Major responsibilities and requirements:

• Platform development – “From idea to deployment”
  • Proven experience in a software engineering role or a similar position, with a solid understanding of DevOps and software development.
  • Proficient in CI/CD and DevOps. Experience with scripting languages.
  • Proficient in at least one programming language: Java, Python, or JavaScript/TypeScript.
  • Experience with AI Agent development or deployment.
  • Knowledge of related technologies such as K8S (GKE, AKS or OpenShift), Git, Kafka, and/or application monitoring (Grafana, Prometheus, Loki) is advantageous.
• Platform maintenance and support - “You build it, you run it”.
  • Product administration and technical third-level support, including patching and bug fixing, are integral parts of the job.
  • Good familiarity with cloud services, particularly Google Cloud, along with Kubernetes, containerization, infrastructure, and networking concepts.
  • Experience with hosting or developing software development tools and monitoring them is a plus.
• Collaboration
  • Excellent communication skills, with the ability to express opinions openly and a commitment to fostering a culture of continuous improvement.
  • Willingness and flexibility to adjust working hours to better align with EU-based users is a plus.
  • Strong problem-solving abilities and keen attention to detail are essential for this role.

Ready to embark on the journey? Here’s what we are looking for:
We require a proven track record in software engineering, DevOps, and maintenance. Experience with Scrum, Kubernetes, and microservices is a plus.

You have a can-do attitude and an open mindset. You are able to work independently, prioritize and organize your tasks, and contribute to the project. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe; therefore, advanced spoken and written English is necessary.

An array of benefits for you:

• Annual Leave – 42 days off apart from Public / National Holidays
• Medical Insurance - Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering preexisting diseases
• In House training programs - professional and technical training certifications
• Flexible Work options

Great Team
If the role sounds interesting to you, please let us know and join us in delivering the future of AI and Platform engineering for DHL logistics. Together with the strong support of a multinational & diverse team, we are working on our common ambition – AI. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.