Real job — pulled straight from DHL’s careers page · Verified August 30, 2026 · No reposts.
Job description
DHL is hiring a Manager, Process Mining — a full-time, based in Mumbai, Maharashtra role. Apply directly on DHL's careers page below.
Manager- Process Mining
Location: Mumbai, Mahārāshtra, India
Category: IT
Required skillset:
- Strong expertise in Data Analysis, SQL and/or PQL
- Expertise in Business Intelligence or Process Mining tools
- Expertise in Celonis / ARIS / Signavio Process Mining or Power BI / Tableau / Qlik or, including analysis and cleansing of the source systems data, establishing ETL and creation of Data Visualisations
- Ability to perform Data Storytelling, i.e. to provide narrative explaining the visualized data to Business stakeholders. Please format and allign the job description without changing any word or sentence
- Solid understanding of Statistics foundations (e.g. key distributions, corelation vs. coincidence, outlier, percentile)
- Experience in Requirements Gathering, Analysis, and Documentation
- Excellent written and verbal communication skills (including facilitation of workshops (virtual and on-site)
- Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)
Responsibilities:
- Utilize Celonis process mining tool to perform ETL tasks (i.e. back-end) and to build analytics (i.e. front-end) allowing to visualize processes executed by business.
- Collaboration with: IT, Data and Business stakeholders.
- Identify process bottlenecks, deviations, and opportunities for improvement through data analysis
- Conduct root cause analysis to understand the underlying issues affecting process performance
- Create and maintain process maps, dashboards, and reports to communicate findings and recommendations to stakeholders.
Skills / Qualifications:
Key Capabilities / Competencies
- 5+ years of working experience – most preferably as a Data Analyst / BI Expert / Data Scientist / Process Mining Expert
- Experience in creating and updating dashboards in BI or Process Mining tools
- Expert in SQL (knowledge of PQL is a plus)
- Experience in Requirements Gathering
- Very good communication skills (including facilitation of workshops)
- Tools: SQL/PQL, Celonis/ARIS/Signavio Process Mining, Teams / SharePoint / OneNote, Jira / Confluence, MS Office (Excel, PowerPoint, Word)
Expected years of experience:
5+ years
Expected Educational Qualifications:
Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT
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Frequently asked questions
What skills are required for Manager, Process Mining at DHL?
The required skills for Manager, Process Mining at DHL include: SQL, Power BI, Tableau, Qlik, ETL, Communication, Microsoft Teams, SharePoint, Excel, PowerPoint, Word, JIRA, Confluence.
What is the seniority level for Manager, Process Mining at DHL?
Manager, Process Mining at DHL is a Manager level position.
How do I apply for Manager, Process Mining at DHL?
You can view the full description and apply for Manager, Process Mining at DHL on EchoJobs: https://echojobs.io/job/dhl-manager-process-mining-u1ydc.