With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations, Malaysia, Czech republic, India, Germany and the Americas earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. 

At IT Services, we are passionate about Marketing Technology on our Marketing Center of Excellence journey. 

#DHL #DHLITServices #GreatPlace #Marketo #MarTech #Marketing #Technology #Marketing Automation #AI

We are seeking an Adobe Marketo DevOps Consultant to help us insource delivery of Adobe Marketo Engage as part of our transformation toward an Agile MarTech Center of Excellence.

Your mission will include:

• Provide 2nd and 3rd level support to Adobe Marketo Engage 

• Collaborate with Express Marketing team to understand their business goals and recommend fitting IT solutions 

• Advise on Marketo campaigns, email marketing, lead scoring and landing pages from IT perspective. 

• Consult on the Marketo Data model 

• Integrate Marketo with other tools such as Dynamics CRM, social media platforms or analytics.

• Act as a Marketo IT expert and MarTech IT expert

• Share knowledge across the organization - both for Innovation and ongoing support

• Support and upskill existing team on Marketo

As an Adobe Marketo DevOps Consultant, following knowledge is essential:

• Hands-on knowledge with Marketo Engage from IT delivery perspective

• End-to-End technical knowledge of Marketo (campaigns, email marketing, lead scoring & nurturing, data model, API & integration capabilities). 

• Ability to provide actionable insights & recommendations to business stakeholders

• As nice to have, experience in social media platforms, analytics tools or CRM (Dynamics preferred)

• Experience from DevOps organization, combining support and build / consulting skills 

• Experience from a global enterprise with geographically distributed teams

• Fluent English with strong communication skills and ability to explain technical concepts to non-technical stakeholders.

• Independence, openness, eagerness to learn

• An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service

• Annual bonus

• On-going professional & technical training and certifications

• Flexible working hours with home office possibilities

• Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership

• Multisport card, Discounts with selected partners, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more

Hi, I am Milan Kubicek (LinkedIn), head of Sales & Marketing IT department. 

I started at DHL IT Services in 2009 as a Graduate Trainee. Since then, I have worked in various areas including Service management, Cost optimizations, Infrastructure programs, Telecoms, License management, End User and Desktop Services, Application convergence or Application development in Sales, Marketing, Pricing, Customer services. 

Since 2023, I have been leading transformation of DHL Express Sales delivery towards Agile & DevSecOps Center of Excellence where we have cca 80 internal and external IT staff located in Costa Rica, Czech Republic, India or Malaysia. 

Having completed our journey in Sales, we now continue our journey Center of Excellence journey in Marketing. Interested? Apply!