Sr Systems Engineer

Location: Penang, Malaysia

Remote Type: Assigned Desk

Time Type: Full time

Job Description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The IT Senior Systems Engineer will be a member of the IT Core Services team focusing on Active Directory, Microsoft365 Applications, and other core services systems. Using experience with Microsoft-based technologies to support our on-prem and cloud infrastructure and respond to end-user requests. The IT Systems Administrator will be responsible for installation, configuration, maintenance, uptime, troubleshooting and support of our IT systems to ensure reliable performance that meets Dexcom’s growing, global demands.

Where you come in:

• You maintain and Support Microsoft Active Directory Infrastructure, including DNS, Domain Controllers and Group Policy management.
• You maintain and Support Microsoft365 Applications, including Exchange Online, Teams, SharePoint, and OneDrive.
• You maintain and Support SSO/MFA/IAM platforms like OKTA, AD.
• You install, Maintain, Upgrade and Support Windows Servers, Operating Systems, Networking and Applications that are part of our Microsoft Infrastructure.
• You implement, install, and deploy hardware/software enhancements to support Enterprise systems and services.
• You ensure the monitoring of system/network services and respond to any issues that may impact system uptime. Participate in On Call rotation for systems support.
• You manage system security, configure user access and permissions, and plan for system growth.
• You compile and maintain KPIs for system performance and recommend efficiency improvements.
• You generate reports and gather evidence as needed for internal audits and investigations.
• You ensure compliance with existing policies and procedures pertaining to Sarbanes-Oxley, FDA and HIPAA regulations.

What makes you successful:

• You have strong experience with Microsoft Infrastructure, Active Directory, Azure AD and Microsoft365 Applications.
• You have previous work experience as an IT Systems Administrator is required.
• You understand of Exchange Online Messaging, Mailbox Management and Retention Policies.
• You have detailed knowledge of Windows server configuration, deployment, and maintenance.
• You have ability to create PowerShell scripts for Automation tasks is highly desirable.
• You have experience is formulating, implementing, and adhering to Change Control Processes and Procedures.
• You familiar with OKTA, SSO, MFA, IAM, AD Design/Planning and Management, and TCP/IP principles is preferred.
• You have familiarity with modern operating systems and server platforms.
• You have knowledge of network security systems, intrusion detection systems, and data backup.
• You can demonstrate strong initiative and follow through. Strong project management skills. 

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-15%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree in in Computer Science, Information Systems, or equivalent, and a minimum of 5 – 8 years of related experience

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.