Sales Training Manager - North America Lead

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Training Manager, Leadership Programs – North America will support the deployment and maintenance of learning solutions to support customer-facing leadership teams across North America.  This position will be part of the Global Sales Training Department, under Global Marketing.  They will ensure successful content delivery, application of selling coaching norms and global adoption of Dexcom leadership competencies.  This manager will build and maintain trust and credibility within the North America sales leadership team and with matrixed stakeholders and their teams.    The ideal candidate should be proficient in using various learning management systems, virtual classroom platforms, and digital engagement tools to drive effective training.  It is expected for this manager to possess strong interpersonal communication, leadership skills, project management, time management, & problem-solving skills to ensure success in the role. Success in this role will be defined by the candidate with strong collaboration, breadth of leadership experience and effectively managing business complexity.

Where you come in:

• You support the design of complete learning experiences by preparing meaningful, relevant training programs that include measurement frameworks and are connected to KPI for measurable outcomes/ROI. 
• You are primary facilitator for all new hire onboarding programs for sales leaders in US & Canada.
• You coordinate with sales training leadership and sales operations teams to determine specific metrics and measurements to assess the success of training activities that will ensure content supports the training and corporate strategies
• You deliver training programs in an effective manner, while supporting on-going workflow management for active design and development projects

• You proactively communicate regarding the training program plans, timelines & incorporate new and relevant training approaches and industry best practices to create and maintain a best-in-class training program

• You consult with matrix stakeholders, across the commercial team to triage and assess functional training projects, while incorporating adult learning principles and innovative facilitation methods & technology that drive continuous improvement
• Utilize Dexcom CONNECT selling model and leadership competencies with global training teams to design coaching workshops and custom-coaching tools that reinforce key strategic leadership imperatives

What makes you successful:

• You bring >5 years life sciences training and/or coaching experience with excellent verbal & written communications skills, plus facilitation experience with audiences of all sizes
• You possess excellent verbal & written communication skills and are highly adaptable (bi-lingual skills is a plus – French Canadian)
• You thrive under complex and matrixed working environments which makes you confident managing expectations from global partners while balancing timely delivery of work projects and meeting deadlines
• You bring working knowledge of talent development, people management, KPI, analytics and partner with key sales operations stakeholders to ensure optimal leadership effectiveness

• Proven ability to drive change management initiatives and adapt training strategies in dynamic environments.
• Strategic thinking with the ability to align learning programs with long-term business objectives.
• Proficient in utilizing technology and digital tools to enhance learning experiences.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 50 to 75%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree and a minimum of 5-8 years of related experience.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

View the OFCCP's Pay Transparency Non Discrimination Provision at this link. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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