Manager Enterprise Applications

Location: Manila, Philippines, Cebu, Philippines

Remote Type: Flex

Time Type: Full time

Job Description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

We’re the IT Enterprise Applications Team – a dynamic, globally connected group driving innovation and operational excellence across our core business systems, including Salesforce, Oracle Integration Cloud, etc. We collaborate closely with Sales, Operations, Supply Chain, and Finance to deliver impactful solutions. With development teams in Europe, the US, and India, we thrive on cross-regional teamwork and continuous improvement. If you're passionate about enterprise applications and love working in a fast-paced, collaborative environment, this is the team for you!

Where you come in:

• You directly manage the APAC-based Enterprise Applications team, ensuring alignment with global IT strategy and local business needs.
• You act as the primary management contact for global analysis, development, and testing teams, coordinating their input to meet APAC project deliverables.
• You work closely with the Operations and Support Manager to resolve incidents, support production releases, and maintain operational IT processes.
• You support IT Project Managers to ensure timely and effective project delivery across the regions.
• You serve as the escalation point for regional risks and issues, driving resolution and accountability.
• You represent the APAC Applications Team in management and project meetings, advocating for regional priorities.
• You collaborate with Global IT Business Partners, regional Business Relationship Managers, and Enterprise Architecture teams to deliver scalable, compliant solutions.
• You ensure adherence to global IT policies, standards, and processes, fostering a culture of excellence and compliance.
• Provide 24x7 support for critical systems and participate in on-call rotations.

What makes you successful:

• You have at least 8 years of experience managing multi-discipline Enterprise Applications development teams, especially on Salesforce that focuses on customer sales and customer complaint handling.   
• You have hands-on 8+ years of experience with Sales and Tech Support systems, particularly Salesforce; experience with integrated systems is a plus.
• You have at least 5 years of experience on team lead and people management responsibilities such as performance management, career management, etc.
• You bring deep knowledge of Waterfall, Agile, and Hybrid SDLC methodologies.
• You are proficient in tools like ServiceNow and JIRA (or their equivalents).
• Your communication and relationship management skills are exceptional, enabling you to lead across cultures and time zones.
• You bring energy, vision, and a strategic mindset to everything you do.
• You thrive in fast-paced environments and adapt quickly to shifting priorities.
• You’ve worked in global settings, managing cross-functional teams across multiple time zones
• Strong organizational and prioritization skills under tight deadlines
• Lead teams in identifying, analyzing, and resolving complex business or technical problems using structured and analytical thinking.
• Break down multifaceted challenges into clear, manageable components and communicate them in an approachable manner to diverse stakeholders.
• Mentor and coach team members to strengthen their problem‑solving, decision‑making, and critical‑thinking skills.
• Facilitate root‑cause analysis and guide teams toward effective, data‑driven solutions.
• Balance strategic thinking with hands‑on problem solving to deliver timely and high‑quality outcomes.

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program. 
• Growth opportunities on a global scale. 
• Access to career development through in-house learning programs and/or qualified tuition reimbursement. 
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. 

• Typically requires a Bachelor’s degree with 8-12 years of industry experience
• Requires a degree in a technical discipline 
• 2-5 years of previous management or lead experience

#LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.