Site Reliability Engineer (SRE), AVP

Job Title: Site Reliability Engineer (SRE)

Location: Pune, India

Corporate Title: Assistant Vice President

Role Description

• Our technology teams are responsible for the bank's complete information technology infrastructure. They develop and maintain programs that are required for the bank's business. The teams work closely with the business units and other infrastructure units to modernize their IT systems to reduce complexity, minimize risk, and enable growth.
• Working in the Bank's Technology division means looking ahead and shaping the future. We rely on employees who derive economically viable ideas from technological trends and developments, who redesign our business and offer our customers added value. It is always about meeting the needs of customers, regulators, and markets alike.
• Our Technology, Data, and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernizing the bank's IT infrastructure with long-term investments and taking advantage of cloud computing.
• To strengthen our development team, we are looking for Engineers who can design, develop, and implement innovative solutions to achieve our goal.
• The position is in Corporate Bank – Instant Payments Technology
• As a Reliability Engineer, you build/manage continuous integration (CI)/continuous deployment (CD) pipelines for Payment Applications and manage provisioning/on-boarding/integration within the processing ecosystem. Proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and maintaining platform compliance and hygiene. You also drive operational excellence to improve the reliability and availability of our payment platforms.
• Further, this role will be part of the Scrum Team comprising of engineers, functional analysts, and specialists. The team is responsible for rolling out Instant Payments in various geographies and focus will be on adoption of recognized best practices. Additionally, you will be a part of our SRE Chapter and continuously contribute to the ongoing improvement of methodologies.
• Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery.  At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. 
• You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Work closely with agile development team / squad to deploy components for multiple releases in multiple environments. Managing, planning, scheduling and controlling software build through different stages and environments.
• Conducts application health check, generate usage reports, analyze trends and implement automation to monitor the application stability.
• Continuously improve DevOps tools and processes
• Tracks the production losses and abnormally high maintenance cost assets and explore optimization approach to reduce losses or high costs.
• Develops engineering solutions to avoid repetitive failures and all other problems that adversely affect operations
• Ensures application / information systems compliance (including legislation, regulatory, contractual and agreed standards/policies)
• Analyze service and component availability, reliability, maintainability and serviceability. Ensure that services and components meet and continue to meet all of their agreed performance targets and service levels
• Ensures that incidents are handled according to agreed procedures and seeks resolution. Facilitates recovery, following resolution of incidents.
• Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services.
• Engages with agile development teams / Squads to confirm that products developed meet the service acceptance criteria, production go-live acceptance criteria and Compliant with banks change management processes and cut-off timeline.
• Verifies and approves changes ensuring protection of assets and components from unauthorized change, diversion and inappropriate use.
• Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted).
• Reviews the effectiveness of change implementation and suggests improvement to organizational procedures governing change management.
• Technical analysis of the Production platform to identify and remediate performance and resiliency issues.
• Understand flow of data through the application infrastructure so as to best provide operational support.
• Event monitoring and management via tools that help monitoring via regularly probing and generate alerts and support dashboards.
• Drive knowledge management across the supported applications and ensure full compliance

Your skills and experience

• Total 8+ years of experience in IT industry with exposure to DevOps
• Proven experience working in a cross-functional agile team
• Analytical and organized with awareness of technical compliance risk and audit controls
• Excellent communication and presentation skills with good interpersonal and problem-solving skills
• Prior experience in agile & dev ops software engineering and possessing relevant toolset knowledge (JIRA, Confluence, Service Now etc.)
• Ability to synthesize, visualize and communicate ideas to others, to explain complex topic into simple terms
• Engineering degree from an accredited college or university with a concentration in Computer-Science or Software Engineering (or equivalent)

Must have skills

• Technologies/Frameworks:
  • Shell Scripting and/or Python
  • Familiarity with Java, Spring Boot Framework
  • Encryption / Transport Technologies (OpenSSL, OpenSSH, sFTP)
  • Certificate management (Certnanny, etc.)
  • Data Streaming – Kafka (Experience with Confluent flavor a plus) and ZooKeeper
  • Oracle 12c/19c - for pl/sql basic knowledge
  • No-SQL stack
  • JMS, XML, JSON, Hazelcast, Docker, RedHat OpenShift, Kubernetes, WebServices, Oracle, Maven, Git, Eclipse, MQ, Solace

• Configuration Management Tooling:
  • Ansible
  • Terraform

• Operating System/Platform:
  • RHEL 7.x (preferred), RHEL6.x
  • OpenShift
  • Experiences with Cloud Solution like Google Cloud Platform (or any other like Amazon Web Services, Microsoft Azure)

• CI/CD:
  • Jenkins (preferred)
  • Team City

• APM Tooling:
  • Splunk
  • AppDynamics
  • Geneos

• Other platforms:
  • Scheduling – Ctrl-M is a plus, Autosys, etc.

• Methodology:
  • Micro-services architecture
  • SDLC
  • Agile
  • Fundamental Network topology – TCP, LAN, VPN, GSLB, GTM, etc.
  • Familiarity with TDD and/or BDD
  • Strong Analytic skills to assess, structure and solve complex Problems and Incident
  • Log file analysis: grep, find, awk, sed, etc.
  • Familiarity with containerization/Kubernetes

• Tools:
  • ServiceNow
  • Jira
  • Confluence
  • BitBucket and/or GIT
  • IntelliJ
  • Familiarity with simple Unix Tooling – putty, mPutty
  • PL/SQL Developer

Nice to have skills

• Functional: Payment Industry overview, Real-time payments processing, MT/MX messaging

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.