Site Reliability Engineer

Job Title Site Reliability Engineer

Location Birmingham

Corporate Title Assistant Vice President

You will work closely with application teams to ensure stable, well monitored applications that are resilient to faults. You will agree and review Service Level Agreements (SLAs) and Service Level Objectives (SLOs) to achieve high availability for applications based on their criticality.

You will maintain Error Budgets for the application teams and prevent releases in the event the production instability and reduced availability.

You will have knowledge of and experience in relevant tools used in the SRE environment and be a specialist in one or more technical domains to ensure that all associated stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs).

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect: 

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them

• Competitive salary and non-contributory pension

• 30 days’ holiday plus bank holidays, with the option to purchase additional days

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Monitoring/alerting across Corporate & Investment Banking applications, providing optimum service level to the business.

• Work with application teams to build monitoring solutions to alert in the event of failures/performance issues and to optimise uptime

• Provide feedback loops to continually improve application resilience across multiple application teams

• Agree, and maintain SLAs, SLOs and Error Budgets where necessary to ensure availability for end users and to achieve appropriate levels of application stability

• Identify and eliminate toil for both the application teams and the SRE team to optimise effectiveness

• Manage outage resolution with technical and business teams and agree actions to reduce the likelihood of failure happening in future

Your skills and experience

• Bachelor Degree or equivalent in Computer Science or IT-related discipline or equivalent experience in IT in large corporate environments, specifically in controlled production environments or Financial Services Technology in a client-facing function

• Demonstrable Site Reliability Engineering experience

• Excellent analytical and problem solving skills

• Experience in Prometheus/Grafana monitoring stack

• Scripting skills (Groovy, shell etc)

• Experience in mid-range technologies, platforms, i.e. UNIX and ORACLE database experience required. Working experience of Openshift and Kubernetes also desirable

How we’ll support you

• Training and development to help you excel in your career  

• A culture of continuous learning to aid progression

• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.