Production Engineer - Associate

Job Description:

Job Title Production Engineer

Corporate Title Associate

Location Jacksonville, FL

Overview

We are looking for a motivated Production Engineering for our Corporate Bank Cash Management Technology platforms. As a Production Engineer you’ll exhibit a wide variety of strengths and capabilities across multiple technologies and disciplines. They are expected to continually drive automation in all day-to-day production support activities. We look first and foremost for people who are passionate in solving problems through innovation and engineering practices. You'll work in a collaborative, thought-provoking environment-one that encourages diversity of thought and creative solutions, The role requires a high level of accountability to deliver technical solutions and continuous improvements in the overall support strategy, The role requires the management of all aspects of the Cash Management systems, (Pre and Post Trade Settlement process, Corporate Actions, Custody and Fund services) working closely with geographically diverse support and development teams to continue to build a market leading support organization for Corporate Bank Information Technology (IT).

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Maintain a strong technical acumen focused on overall Systems Architecture and Engineering to deliver platforms that meet defined requirements from the Business / Application delivery teams

• Adhere to departmental policies and provides quality service for the Corporate Bank application platform infrastructure landscape, Continuous development of efficient processes utilizing bank technologies and automation tools and compliance with Operational Processes: Daily Operations, Change Management & Problem Management

• Leverage / Influence broader organization of Site Reliability Engineering (SRE’s) and technologist to build communities that contribute to solutions and implementation

• Define our Corporate Bank (CB) Strategic roadmap for production operational tools and drive adoption (AI, ML, Automation, Monitoring & Observability)

• Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability

• Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues and act as a production engineering role model to enhance the technical capability of the Production Support teams

Skills You’ll Need

• Strong knowledge of databases (Oracle/MSSQL etc.), including working experience of writing Structured Query Language (SQL) scripts and queries

• Working experience on UNIX/Linux, Solaris, Java J2EE, PERL, Python, PowerShell scripts, Bash, Ansible

• Working knowledge of GitHub, GitLab, Jenkins, Maven, Scheduling Tools (Control-M/AutoSys), ITIL Framework

• Experience in application performance monitoring tools – Geneos, Splunk, AppDynamics, Grafana & New Relic)

• Experience in all relevant tools used in the service operations environment and possess specialist expertise in one or more technical domains

Skills That Will Help You Excel

• Bachelor’s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma)

• ITIL Foundation Certificate

• PMP certification from PMI is a plus

• Working knowledge of SRE / DevOps, agile methodology, stability, and resiliency while delivering an exceptional client experience. The candidate will be accountable to drive a culture of proactive continual improvement through application, user request support, troubleshooting and issue resolution as well as automation of manual work, monitoring improvements and platform hygiene

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville FL is $60,000 to $86,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

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We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.