IWMS Lead Configuration Engineer, AVP

Job Title: IWMS Lead Configuration Engineer, AVP

Location: Pune, India

Role Description

This role requires working closely with the Business and Project Manager/Scrum Master for overall configuration implementation and support of Planon IWMS projects. Should be hands-on Planon IWMS with multiple implementation experience and experience in workflow configuration. Should be a good team player having good communication and interpersonal skills.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Learn Planon IWMS Capabilities Technical Configuration in the tool quickly.
• Understand Business Requirements and the design of Planon IWMS application developed for Deutsche Bank
• IWMS Configuration / Implementation i.e. Manage Configuration Changes in Planon IWMS and Reporting.
• Work with Architects & Platform Owner and support their mission for the Program Deployment
• Support issue investigation and resolution for incidents escalated to development/L3 within defined SLAs
• Perform IWMS Release Testing, Report the issues and resolve the problems.
• Ensure the best practices implementation based on Industry standard.
• Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per DB standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support
• Build Knowledge by documenting the configuration and enriching the Key Operating Principles.
• Prepare and deliver the Maintenance documentation, update the configuration workbook periodically.
• Suggest process improvements based on the application capability and industry best practices.

In addition to the above responsibilities, the Lead Configuration Engineer will perform the following tasks

• Project planning and execution
• Task allocation and tracking
• Monitoring and improving quality of work products through metrics reporting and analysis
• Ensuring timely delivery of all tasks assigned to the configuration team
• Ensuring achievements of the targets set for the project such as delivery of the scope within agreed quality, time, budget, and other agreed SLAs/KPIs.
• Risk analysis and mitigation
• Metrics reporting and analysis
• Project status reporting
• People management

Your skills and experience

• Must be having total 10+ years of experience and at least 8 years in configuration development/support engineering
• At least 3 years of experience in leading a team of minimum 5 resources
• At least 2 years of experience in workflow configuration in Planon IWMS or similar products
• Good Exposure to DBMS concepts, and experience in designing reports.
• Technical Knowledge of SFTP, Unix and Data Exchange mechanism would be an added advantage.
• Good Knowledge of SDLC & Agile processes
• Experience in Integrated Workplace Management Systems is an advantage.
• Strong customer focus with experience of working with cross-functional/ cross-department teams
• A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills

Skills That Will Help You Excel

• Articulate and experienced communicator able to communicate with a broad range of stakeholders and virtual teams
• Strong analytical and problem-solving skills
• Bachelor's degree in Computer Science or IT-related discipline (or equivalent work experience or diploma)

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.