Senior Project Manager

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

Job Description

You will be responsible for managing medium to large, complex, technically oriented customer projects and programs. You will successfully manage projects from the acquisition/pitch phase to successful implementation as well as continues improvement of platforms. You will use your comprehensive overview of agile and traditional project management to successfully adapt them to an individual framework for the conditions project. You will be responsible for assembling the project team, budget, progress control, and risk management. You will work as an advisor with the respective clients and communicate up to the leadership or management level. You will confidently manage teams distributed across several locations and define with the customer the right balance between on-, near-, and offshoring.

The successful candidate for this role will be able to display excellent verbal and written communication, proficient project management capabilities, and an aptitude for working with a team of experts to break down complicated technical objectives into simpler tasks.

Responsibilities

• Project Leadership. Creates and leads the project team to deliver the agreed outputs/outcomes within scope, time, cost, and quality constraints.
• Project Team Management. Designs, develops, and manages the project team on a day-to-day basis, appropriate to the context and project stage. Clearly defines, agrees, and delegates team and key stakeholder roles and responsibilities.
• Governance. Establishes and maintains effective governance and decision-making for the delivery of projects; defines clear roles, responsibilities, and accountabilities, that align with the program and/or organizational practice and requirements.
• Project Plans and Controls. Designs, consolidates, and documents the fundamental components of projects (scope, schedule, approach, resource requirements, budgets, risks, opportunities and issues, and quality requirements).
• Scheduling and Dependency Management. Develops, produces, and maintains schedules for project activities that take account of dependencies, resource requirements, and constraints in order to enable the efficient realization of project outputs and associated benefits.
• Stakeholder and Communications Management. Identifies and manages pertinent project stakeholder relationships.

Qualifications

• +5 years of project management experience.
• Knowledge of agile methods (Scrum, Kanban, SAFe, LeSS) and traditional project management methods.
• Experience with web technologies, mar-tech, and digital products.
• Sound knowledge in all facets of project management, also in connection with different delivery models and frameworks.
• High customer and goal orientation, flexibility, enthusiasm, resilience,
• Adept at using project management and collaboration tools such as Microsoft Project, Jira, and or Confluence. Adobe Workfront knowledge is a plus.
• Advanced level of English & Dutch.
• Strong ability to understand technical concepts and development processes.
• Experience in managing stakeholders from different business areas.
• Strong interpersonal skills, with the ability to communicate concepts to a technical and non-technical audience.
• Strong analytical, organizational, and time management skills as well as an attention to detail.
• Willingness to be available as project needs and timelines required.
• Ability to work on multiple projects and issues.

Additional Information

What we offer? Quite a lot, here are some highlights:

• An international work environment. Brain-picking colleagues from over the globe;
• A challenging position at a successful company in a growing market;
• Enough time for other fun things at work. Table football, table tennis, (thematic) get-togethers, parties, camping with all colleagues, and a lot more;
• 3 extra days off (yes, at Merkle we take your well-being very seriously) - next to 25 annual holiday days off there are 3 Well-being Days;
• 2 Social Impact Days - you can volunteer for the cause of your choice;
• Extensive learning and development possibilities - wide range of in person and online training courses;
• A hybrid work model, we work 2-3 days at the office, other days at home;
• And, of course, a good salary and excellent fringe benefits.

Where will you work?

At our office you’ll find a group of professionals with different backgrounds and specializations. Pro’s that love to look further than their own niche and are keen to make the impossible possible. If you’d ask us we also think the parties, room for initiative and good vibes are what makes Merkle great. We don’t like shady stuff, but we do like a good atmosphere.