Description
In your new role as a Project Manager at Demica, you will be responsible for ensuring the accurate, timely, and on-budget delivery of Demica’s client projects. You will be working primarily with on implementations driven by client acquisition for both our Corporate and Bank Platform clients.
You will be a great fit for our Project Management Team if you are a hands-on Project Manager who has experience project managing SaaS implementations. You will have strong communication & governance skills and will be a great facilitator, acting the glue for both the internal teams at Demica and key project teams within our clients
What you'll do
- Take overall accountability for the accurate, timely, and on-budget delivery of assigned client onboardings and projects, acting as the key client-facing liaison from completion of the sales process through to Go-Live and Hypercare
- Proactively track, manage, and report on project timelines, risks, resource usage, and budget throughout the project lifecycle
- Ensure project plans, RAID logs, deliverables trackers, and status boards are created, updated, and maintained throughout the project lifecycle
- Own and manage all project related documentation and artefacts, ensuring that Demica’s standards are followed, and information can be easily found
- Own and chair internal & external project meetings and steering committees
- Proactively identify and highlight delivery concerns to internal and external stakeholders to drive issues to resolution, ensuring successful end-to-end project deliveries
- Build a strong-cross functional support network across the business, particularly with Technology, Product, and Origination functions, and leverage these relationships to quickly understand, analyse, and resolve delivery issues
- Lead project retrospective processes and present outcomes from these retrospectives to Demica’s executive team
- Ensure that lessons identified during project retrospectives are captured and actioned to drive continuous improvement
- Contribute to the continuous improvement of Demica’s project management framework, processes, and tools
- Conduct on-going professional development to stay abreast of best practices and trends within project management, and share knowledge within the team
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