Program Manager Support

Team: ETMO

Location: San Antonio, TX

Commitment: Full Time - Exempt

Workplace Type: onsite

What you will be doing:

• The contractor shall assist the government in executing Guardian Appraisal activities in alignment with SPFI 36-2401. Duties include supporting the administrative correction and appeal processes, facilitating the board review process, managing waiver requests, managing trouble tickets, resolving issues, providing guidance, and working with stakeholders to improve policy, guidance, and IT systems associated with Guardian Appraisals.
• Understanding of current policies, programs and procedures governing the DAF’s and USSF’s appraisal system and appraisal’s impact across other personnel programs.
• Develop, implement, sustain, and improve training activities to ensure stakeholders have the necessary knowledge and skills.
• Manage and maintain effective record keeping of communications with customers and communicate them with leadership.
• Execute Guardian Appraisal programs in alignment with emerging USSF policy.
• Deliver recommendations in a professional format not limited to; email, bullet background paper, briefing slides, messaging, and briefings. 
• Responsible for utilizing all security measures to protect PII.

What you will need:

• 10+ years of experience in Operations, Analysis, Policy or Planning field
• Background in DAF personnel or human resources career field desired
• Familiarity with DAF Human Resources IT systems
• Secret security clearance
• Bachelor’s degree (may be substituted with relevant experience)