Network Engineer

About the Role:

The Deliveroo Enterprise Networks team conceives, designs, builds and sustains the networking powering Deliveroo’s internal teams globally, as we transform the way customers eat. We continually drive service improvements and love to automate everything we can on our journey towards reliability. 

We fully embrace the Cloud. As a Network Engineer, you will be responsible for proactively improving our Networking environments, facilitating the delivery of business projects and providing feedback and support to adhere to Service Levels. Your support, systems engineering and automation skills will be challenged and appreciated daily. 

What You'll Be Doing:

• Working as part of a team dedicated to improving and delivering the best when it comes to networks whether it's in the cloud or on-prem.
• Be an advocate representing individuals and groups of users to ensure our fellow Deliveroo colleagues receive the best possible IT experience.
• Engage in improving the whole lifecycle of Network services—from inception and design, through to engineering, and deployment, with a primary focus on reliable operations.
• Wireless network design, planning, testing and surveying
• Configuration management of Firewalls, Switches and Wireless network hardware
• Resolve operational incidents and requests rapidly and proactively improve our network environments to avoid & mitigate incidents. 
• Participate in the team’s on-call rota
• Maintain services once they are live by measuring and monitoring indicators such as availability, ticket trends, and overall service health against SLOs.
• Optimise systems sustainably through mechanisms including Python automation and API’s self-service, and evolve services by pushing for changes that improve reliability and velocity.
• Create and maintain quality documentation and records using IPAM and Confluence 
• Assist the team with documentation of the network and ensure that everything is up to date
• Support the business as 2nd/3rd line escalation for support issues related to networks
• Ensure the network and network systems are up to date and meet security requirements.
• Assist with Projects to build new and existing sites. Work with the team to create a HLD/LLD where required
• Visit various sites for the different Deliveroo business units where required. 

Requirements:

• A proven track record of success as a Network Engineer especially comfortable with wireless.
• A methodical and logical approach to problem-solving with a sense of ownership
• Driven, self-starter without requiring close supervision, collaborative, comfortable adapting to change and learning quickly in a dynamic organisation.
• In-depth engineering experience with some of the following technologies:
• Juniper and/or Cisco  Switches
• Juniper Mist Wireless or Ruckus Wireless 
• Fortigate and/or Juniper Firewalls
• Detailed knowledge of 802.11 protocol stack and excellent understanding of networking fundamentals such as the OSI Model and TCP/IP stack, DHCP and DNS.
• Routing protocols such as OSPF and BGP
• Extensive troubleshooting experience (including when under pressure) including packet capture and analysis
• Experience dealing with vendors and comparing commercial offers.
• Knowledge of IPSec and SSL VPNs on Fortigate and Juniper firewalls. 
• Experience with firewall configuration including UTM and firewall rules.
• Relevant higher education and professional certifications such as CWAP, Fortigate NEC4, CCNA, JNCIA, JCNIS-ENT

We’re also interested in…

• Experience of successfully working in a technology-led business.
• Experience in automation preferably Python.
• Exposure to any of the following:
• AWS
• Ansible
• Wireshark
• Extreme Networks
• Linux Administration
• Windows server Administration
• Other Network vendors not listed
• Experience in creating insightful dashboards
• Exposure to Agile, DevOps, SDLC, ITIL and SRE.

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.