Technical Systems Analyst Assoc, IBM Sterling Gateway

Location: Canada

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

Job Description

The Dayforce Link transmission team is looking for a technical systems analyst to help create the industry’s next generation HR & Talent Development solutions. We are offering an opportunity to reinvent Human Capital Management and develop new and innovative solutions that challenge the industry perception of what an HCM solution can do.

Citizenship Requirement for Canadian Candidates:

• Ability to obtain or currently possess Canadian Protected B security clearance is mandatory.
• Must possess 5+ years of residency in Canada. 
• Applicant must be Canadian citizen and able to work Government of Canada and USA Government projects.

Responsibilities

• As a technical systems analyst, you will work closely with Implementation and Development Leads to translate market requirements into detailed technical solutions and system designs that align with the product development strategy.
• Analyze new requirements, identify, and document any cross-team dependencies.
• Work with partners and other development teams to define the technical solutions and interfaces required.
• Document existing system components and architecture.
• Act as a liaison between product management, development and support groups.
• Review code and ensure alignment with architectural guidelines.
• Provide leadership and expertise in the product domain.
• Participate in feature design reviews and assist the product management team in understanding the impact and scope of requirements.
• Develop requirements for implementation of new features in conjunction with the product manager and business analysts.
• Contribute technical documentation to assist with the on-boarding of new employees.
• Review product release notes and ensure the accuracy of any technical details.
• Conduct systems testing and work with test engineers in the design / development of automation tests.
• You will join an energetic global team of Product Managers, Business Analysts, Developers, Test Engineers, and QA where daily collaboration across these groups is a key part of our success.

What we are looking for

• Extensive knowledge of HCM space is a significant plus.
• Disciplined self-starter, capable of working independently or in close collaboration within an agile development team
• Passion for solving hard problems and knows how to have fun! 

Skills & Requirements

Technical Skills

• Strong knowledge of file transfer protocols (SFTP, FTPS, AS2, HTTPS, API-based transfers).
• Must have at least one year of experience with IBM Sterling File Gateway (SFG)
• Familiarity with EDI (Electronic Data Interchange) standards (X12, EDIFACT) and flat-file/CSV/XML/JSON structures.
• Understanding of encryption methods (PGP, SSL/TLS, SSH) and digital certificates/key management.
• Knowledge of networking fundamentals (firewalls, DNS, IP, routing concepts) as they relate to file transmission.
• Proficiency in troubleshooting connectivity and transmission errors (timeouts, retries, failed handshakes).

Customer & Vendor Interaction Skills

• Excellent communication skills to gather technical requirements and explain solutions to both technical and non-technical stakeholders ( cross collaboration)
• Ability to collaborate with customers, vendors, and internal teams to design and implement secure and reliable file transmission solutions.
• Strong problem-solving and analytical skills to quickly diagnose issues and provide effective resolutions.
• Experience managing on-boarding and implementation projects, ensuring timely delivery and customer satisfaction.
• Proven ability to document processes, workflows, and configurations for both technical and business audiences.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 2–5 years of experience in file transmission, system integration, or implementation roles.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to document and model a system using UML or other modelling language
• Xml file mapping
• SQL
• HCM or SaaS company experience in Implementation or Customer Success
• AI solutions a bonus

What it’s like working at Dayforce:

• Collaborate with the brightest team in Human Capital Management
• A Strong Technical Leadership Team: our Dev Managers/Leaders are Developers themselves.
• Flat hierarchy (work, eat, and engage with company execs)
• We know Developers love their tools and you will have access to great tools and hardware. 
• Dayforce offers the best of both worlds - the excitement of working in a growing startup environment, combined with the opportunities of a large organization.
• Performance bonuses, and comprehensive benefits plan
• Employee driven career path; Top Talent, Career Talk, Career Pathing, Tuition Reimbursement, Mentorship, & Job Rotation are just some of the People programs we have to help you advance your career at Dayforce.
• Our employees are fun, intelligent, team-oriented people who live our values every day: Customer Focus, Transparency, Diligence, Optimism, and Agility.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process