(MAU) Enablement Project Manager - GPMO

Location: Mauritius

Job Description

Enablement Project Manager - AI

About the opportunity

Enablement Project Managers are responsible for leading and supporting strategic and operational initiatives that enable customer facing project managers and project teams to deliver with quality. The Enablement Project Manager aligns departments, manages interdependencies, and ensures projects are delivered on time and within scope. Strong Enablement Project Managers are effective change agents for the business and enable the organization to execute efficiently and consistently.

 

What you will get to do

• Create and lead initiatives that drive change and solutions throughout the business.
• Lead cross-functional internal projects and initiatives from initiation through closure
• Clearly define project scope, deliverables, timelines, roles, and responsibilities
• Drive alignment across departments and influence stakeholders to support agreed-upon outcomes
• Provide strong leadership, coordination, and coaching to cross-functional team members
• Promote accountability and transparency across all project participants

 

Performance Criteria

Career development is based on a combination of objective performance metrics and observed leadership behaviors.

Key performance indicators may include (but are not limited to):

• Leads change that drives improved quality and profitability for Dayforce projects
• Achievement of defined business outcomes
• Quality of stakeholder engagement and satisfaction
• Ability to successfully manage competing priorities

• Effectively manage multiple concurrent projects of varying complexity
• Demonstrate negotiating and influencing cross-functional stakeholders

• Leads cross-functional teams composed of functional SMEs, operations, technology, and other shared services
• Maintains full accountability for project outcomes
• Clarifies roles and responsibilities and drives accountability
• Builds strong rapport and trust across departments
• Encourages ownership and pride in outcomes
• Ensures all team members understand deliverables and deadlines
• Models reliability and follow-through

• Understands the relationship between quality outcomes and overall business performance
• Understands how projects align to strategic objectives

• Produces structured, concise, and professional communications

• Leads meetings confidently across diverse stakeholder groups
• Tailors messaging based on audience (executive vs. operational)
• Facilitates productive discussion while keeping meetings focused
• Manages challenging conversations constructively

 

Skills and experience we value

• Post-Secondary Degree or Diploma in Business, Technology, or related field
• PMP or equivalent project management certification preferred
• Minimum 3+ years of experience managing cross-functional projects
• Demonstrated success delivering initiatives on time and within scope
• Proficiency in project management tools and methodologies
• Strong analytical, organizational, and decision-making skills
• Excellent communication and stakeholder engagement capabilities
• Experience managing technology-enabled or process transformation projects preferred
• Strong knowledge of Human Capital Management
• Experience in HCM software implementation

• Hands-on experience with Microsoft 365 ecosystem and tools such as Smartsheet, Power Automate, Power BI, SharePoint, Teams, Copilot, Outlook and Office applications
• Hands-on experience using AI / LLM tools (e.g., ChatGPT or similar) in business applications
• Experience working with data (e.g., Excel, Power BI, or similar); SQL or database experience is a plus
• Experience with content authoring and management systems is an asset
• Experience building or supporting automation, workflows, or scalable solutions
• Solid technical foundation with the ability to quickly learn and apply new tools and technologies

 

What would make you really stand out

• Experience applying AI tools to improve services delivery and/or other business solutions
• Experience as a project manager, leading cross-functional stakeholders to drive decisions and deliverables, as well as leading the rollout of solutions
• Experience in SaaS or technology-driven organizations
• Experience supporting customer-facing teams
• Proven ability to work in ambiguous environments and build practical solutions from the ground up

 

What We Offer

We foster a workplace where employees can grow, collaborate, and achieve meaningful results together. We provide flexibility, technology enablement, professional development opportunities, competitive compensation, comprehensive benefits, and programs that support both career progression and work-life balance.