Cloud Observability Engineer Lead
Location: United States
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
Location: Anywhere in the United States
Citizenship Requirement for US Candidates:
- Must be a US citizen.
- Ability to obtain US security clearance.
About the Opportunity
As a Lead Observability Engineer, you will provide senior technical leadership in the implementation, operation, and continuous improvement of Dayforce’s observability platform. You will partner closely with engineering and infrastructure teams to ensure reliable telemetry collection, actionable insights, and effective operational workflows across distributed systems. This role focuses on executing against established observability strategy, translating architectural direction into scalable and robust solutions, and enabling teams to successfully adopt and operationalize observability capabilities.
What You’ll Get to Do
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Design, implement, and operate components of the Dayforce observability platform in alignment with architectural standards and platform strategy.
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Lead implementation, tuning, and operational improvements across observability tooling including metrics, logs, traces, dashboards, alerting, and synthetic monitoring.
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Apply best practices for telemetry collection and instrumentation across application and infrastructure workloads.
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Build, maintain, and enhance dashboards and alerting mechanisms to support service ownership and incident response.
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Enable and onboard engineering and infrastructure teams to drive consistent adoption and effective platform usage.
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Design and optimize data pipelines for high-cardinality telemetry data, balancing performance, reliability, and cost.
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Partner with platform and engineering teams to gather requirements and deliver solutions aligned to operational needs.
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Provide mentorship through code reviews, documentation, and knowledge sharing.
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Participate in on-call rotations and operational reviews to drive reliability improvements and post-incident learnings.
Skills and Experience We Value
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Strong communication and collaboration skills across engineering and infrastructure teams.
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Ability to gather requirements, prioritize effectively, and deliver high-quality solutions within defined scope.
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Significant experience operating and troubleshooting distributed systems in production environments.
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Experience implementing and operating observability platforms including metrics, logging, tracing, and alerting systems.
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Hands-on experience with OpenTelemetry, distributed tracing, and APM tooling.
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Experience working with data pipelines, ETL processes, and high-cardinality telemetry datasets.
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Proficiency in at least one object-oriented programming language and one scripting language.
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Demonstrated ability to deliver scalable, reliable, and maintainable technical solutions.
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Strong interest in learning and adopting emerging technologies within an established architectural framework.
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Bachelor’s degree plus 5–10 years of related experience, Master’s degree plus 6 years of related experience, or equivalent combination of education and experience.
What Would Make You Stand Out
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Experience operating and tuning observability storage systems such as ClickHouse.
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Hands-on experience with Kubernetes observability and monitoring containerized workloads.
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Experience extending or integrating Grafana dashboards, data sources, or plugins.
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Familiarity applying AI-assisted tooling to observability workflows.
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Contributions to internal tooling, automation, or documentation that improved observability adoption and usability.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
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