Enterprise Solutions Architect

Department: Customer Success

Location: United States - remote

Employment Type: FullTime

About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.

The Opportunity

As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our enterprise customers and prospects. You’ll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0’s technical capabilities in real-world environments. You’ll partner with sales and product teams to deliver high-impact Proofs of Concept (POCs), guide observability architecture discussions, and ensure customers realize the full technical value of Dash0.

What You’ll Do

Technical Leadership

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.

• Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.

• Develop and execute Proofs of Concept (POCs) that highlight Dash0’s differentiated technical capabilities.

• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.

• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

Customer and Field Engagement

• Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.

• Participate in industry events, conferences, and webinars to represent Dash0 and showcase technical excellence.

• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.

Internal Enablement and Thought Leadership

• Create and maintain reusable demo environments, reference architectures, and POC templates.

• Mentor peers and internal teams on Dash0’s technical ecosystem and implementation patterns.

• Contribute to technical content, including blog posts, talks, and documentation that drive community engagement and thought leadership.

Who You Are

Soft Skills

• Technical Communication: You can explain complex observability concepts clearly to both engineers and decision-makers.

• Problem Solving: You thrive on diagnosing and resolving technical challenges with creativity and precision.

• Collaboration: You work seamlessly across Sales, Product, and Engineering teams to drive results.

• Adaptability: You stay ahead of trends in observability, distributed systems, and open-source tooling.

Hard Skills

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.

• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.

• Strong understanding of modern DevOps, SRE, and platform engineering practices.

• Familiarity with CRM tools (Salesforce, HubSpot) for collaboration and pipeline visibility.

• Data analysis and visualization using telemetry and product usage data.

• Ability to create and execute technical demos, architectures, and POCs that prove business value.

Location: US remote, business travel required

Why You’ll Love Working at Dash0

• Competitive salary & commission structure

• Equity participation

• Collaborative and supportive team culture

• Clear path for career growth and technical leadership