Cyera

Sr. Customer Success Engineer - UK

Remote
AWS SQL API Machine Learning Kubernetes Ruby Spark JavaScript Angular .NET Microservices R Node.js React Vue.js MongoDB PostgreSQL Scala Kafka Bash Docker TypeScript Java Terraform PyTorch GCP Azure Ansible Python
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Description


We are looking for a talented and experienced Data Engineer with a strong interest in data science to join our team. The ideal candidate will have a solid background in both data engineering and backend development, with a passion for optimizing deployed models and building data infrastructure tools. 

This role will involve working closely with the data science team to develop data science tools, streamline processes for dataset management, and create frameworks that automate data science tasks.

Responsibilities:

  • Work closely with the data science team to optimize deployed models and improve overall performance.
  • Develop and maintain data infrastructure tools and processes for efficient dataset management, ensuring easy access and organization of data resources.
  • Manage and maintain data pipelines, ensuring reliability and scalability.
  • Develop data science tools and frameworks to improve efficiency and productivity within the team.
  • Design and develop efficient ETL processes.
  • Collaborate with backend developers to ensure a strong focus on data and data science within the team.



  • 5+ years of experience in backend/data engineering roles, with a proven track record of deploying code in production environments.
  • Familiarity with machine learning algorithms and frameworks (such as PyTorch, HuggingFace, Sklearn).
  • Experience with big data technologies, such as DataBricks, Snowflake, BigQuery, Kafka, and Spark.
  • In-depth understanding of public cloud platforms (GCP/AWS/Azure) and application architectures and technologies.
  • Hands-on experience with existing MLOps tools (e.g., Airflow, Prefect, DVC) and a passion for building custom tools from scratch.
  • Ability to take a task from concept to full implementation, working both independently and collaboratively within a team.
  • Experience and proficiency in designing ETL processes.



Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

We are looking for a Senior DevOps Engineer to join our fantastic team!

 

Responsibilities:

  • Develop and Architect our SaaS platform
  • Working with an extensive range of cloud infrastructure tools (multi-cloud: AWS, Azure & GCP), both for our cloud-based infrastructure but mainly due to our comprehensive support of cloud technologies for our clients
  • As our customers include Fortune 500 companies, we face the challenge of working with immense amounts of data - Petabytes over Petabytes. As a result, our scale of operation is immense and requires us to use highly scalable infrastructures for our system.
  • Monitor, troubleshoot, and resolve production-grade issues. Configure the system and application aspects.
  • Develop architectural POCs
  • Work on a microservices architecture
  • Automate everything, keeping it DRY
  • Assist and work closely with the team across R&D
  • Work on our next-generation cloud-native applications


At least 6 years experience focused on DevOps Engineering and Site Reliability – Must.

·      Linux/Unix and bash scripting – Must.

·      Experience in AWS / GCP / Azure cloud infrastructure production – Must.

·      In-depth knowledge of build/release systems CI/CD pipelines.

·      In-depth understanding of public cloud and application architectures and technologies – Must.

·      Hands-on experience with Docker (K8s orchestrators) – Must.

·      Experience in infrastructure as code tools, Terraform, Ansible, or CloudFormation – Must.

·      Experience with monitoring & logging tools.

·      Experience building/supporting a distributed production environment.

·      Multi DB expertise (MongoDB, PostgreSQL) – Advantage.

·      Proficiency in networking fundamentals and concepts (Load Balancing, Protocols).

·      Experience with NodeJS – Advantage.

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

Responsibilities:

  • Direct contribution to the Cyera codebase as part of a product team.
  • Identifying, documenting, and communicating technical improvements within your area of responsibility in the team
  • Close collaboration with technical (backend, QA & infrastructure) and non-technical (product, design) roles to understand and challenge end-user requirements and ultimately translate these into practical technical
  • Participating in cross-team engineering initiatives as an individual contributor

  • At least 4 years as a Full Stack Engineer
  • Deep knowledge of JavaScript and strong expertise in React /Vue.js / Angular, and or a similar stack
  • Experience in backend development languages such as Node.js, TypeScript, Java, Scala, Python, Ruby, .NET, etc., and willing to learn
  • Relevant experience working on fast-scaling and complex systems
  • Driven by impact. You are eager to create customer value

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.


Responsibilities:

  • Solving and implementing complex engineering challenges.
  • Be a core part of our research efforts to support a broad spectrum of cloud technologies, and create technologies to extract and deeply classify big data in the cloud in a way that has never been done before. Investigate and implement integrations to many IaaS, PaaS, DBaaS, and SaaS from multiple cloud providers
  • As our customers include fortune 500 companies, we face the challenge of working with immense amounts of data - Petabytes over Petabytes. You will be responsible for improving the efficiency, scalability, and stability of various system components facing this extreme scale.
  • Contribute best practices and architectural leadership to our backend applications and help pick the architecture, frameworks, and tooling for Cyera core technologies.
  • Helping with selecting, onboarding, and coaching junior members of the team
  • Close collaboration with technical (backend, QA & infrastructure) and non-technical (product, design) roles to understand and challenge end-user requirements and ultimately translate these into effective technical solutions
  • Our Stack: Node.js, Typescript, React, Nest.js.
  • At least 6 years as a Software Engineer
  • Experience in working with high scale, big data, distributed cloud-based architectures
  • Cloud infrastructure experience, (e.g. AWS, GCP, Azure)
  • Experience with continuous integration and deployment (CI/CD)
  • Developing software interacting with message queues (e.g. RabbitMQ, Kafka, SQS, NSQ, Pulsar).
  • Experience in the field of cyber security - Advantage
  • Machine Learning algorithms - Advantage


Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.


Responsibilities:

  • As our customers include fortune 500 companies, we face the challenge of working with immense amounts of data - Petabytes over Petabytes. You will be responsible for improving the efficiency, scalability, and stability of various system components facing this extreme scale.
  • Working with an extensive range of cloud infrastructure tools (multi-cloud: AWS, Azure & GCP), both for our cloud-based infrastructure but mainly due to our comprehensive support of cloud technologies for our clients
  • Contribute best practices and architectural leadership to our backend applications and help pick the architecture, frameworks, and tooling for Cyera core technologies.
  • Helping with selecting, onboarding, and coaching junior members of the team
  • Close collaboration with technical (backend, QA & infrastructure) and non-technical (product, design) roles to understand and challenge end-user requirements and ultimately translate these into effective technical solutions
  • Our Stack: Node.js, Typescript, React, Nest.js.



  • At least 3 years as a Software Engineer
  • Experience in working with high scale, big data, distributed cloud-based architectures
  • Experience with continuous integration and deployment (CI/CD)
  • Developing software interacting with message queues (e.g. RabbitMQ, Kafka, SQS, NSQ, Pulsar).
  • Cloud infrastructure experience, (e.g. AWS, GCP, Azure) - Advantage
  • Experience in the field of cyber security - Advantage
  • Machine Learning algorithms - Advantage



Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.


We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience.


As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:

  • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
  • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives.
  • Driving customer adoption through effective onboarding and training processes.
  • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach.
  • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives.
  • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly.
  • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development.
  • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey.
  • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences.
  • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators. 
  • Collaborating with customers to develop joint success plans.
  • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement.
  • Mentoring other team members, sharing your expertise and assisting in their professional development.
  • Participating in the interview process to help identify and onboard talented individuals to the team.
  • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration.



  • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus
  • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail
  • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment.
  • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention.
  • Prior experience collaborating with Development teams.
  • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments.
  • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,)
  • Experience with programming or scripting languages and familiarity with APIs and web services
  • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred.
  • Prior experience working in a software company in a technical customer-facing role is essential.
  • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion.
  • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty.
  • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships.
  • A clear and concise verbal and written communicator, capable of conveying complex information effectively.
  • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise.
  • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues.

Benefits - Why Cyera? 

  • This position has a range between $180K to $200K OTE. Base salary will be based on your skills, qualifications, experience, and location.
  • Ability to work remotely, with office setup reimbursement
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance
  • 401(k)


Please apply if your experience is close but doesn’t fulfill all requirements. Cyera is building a particular company, and we’re hiring Cyerans with different backgrounds, perspectives, and experiences.


Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience.

As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:

  • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
  • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives.
  • Driving customer adoption through effective onboarding and training processes.
  • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach.
  • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives.
  • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly.
  • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development.
  • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey.
  • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences.
  • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators. 
  • Collaborating with customers to develop joint success plans.
  • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement.
  • Mentoring other team members, sharing your expertise and assisting in their professional development.
  • Participating in the interview process to help identify and onboard talented individuals to the team.
  • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration.



  • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus
  • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail
  • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment.
  • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention.
  • Prior experience collaborating with Development teams.
  • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments.
  • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,)
  • Experience with programming or scripting languages and familiarity with APIs and web services
  • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred.
  • Prior experience working in a software company in a technical customer-facing role is essential.
  • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion.
  • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty.
  • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships.
  • A clear and concise verbal and written communicator, capable of conveying complex information effectively.
  • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise.
  • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues.

Please apply if your experience is close but doesn’t fulfill all requirements. Cyera is building a particular company, and we’re hiring Cyerans with different backgrounds, perspectives, and experiences.

Cyera
Cyera
Cloud Security Cyber Security Enterprise Software Security

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