Site Reliability Engineer

Location: Needham, Massachusetts, us

Company Description

About CyberArk

CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at cyberark.com.

Copyright © 2026 CyberArk Software. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders.

Job Description

What you will do:

CyberArk Cloud Engineering is looking for a Site Reliability Engineer with "automation first" mindset who is passionate about performance, stability and security to share responsibility over the ownership of CyberArk SaaS reliability. The Site Reliability Engineer will work closely with the Dev teams and the DevOps Engineers to ensure the security, performance, resiliency and scale of production services.  

  Responsibilities: 

• Monitor and improve the availability, performance and security of production services  

• Apply prevention steps in order to improve production services reliability  

• Mitigate issues on production systems and build solutions through automation to prevent them from reoccurring  

• Enhance and feed the monitoring system to improve service reliability and to provide other teams at CyberArk with the dashboards to help deliver an excellent service to our customers  

• Automate common, repeatable tasks using Ansible and scripting languages  

• Triage and manage escalation of cases   

• Performance deliberate and structured Troubleshooting  

• Share the on-call rotation and act as an escalation contact for incidents  

• Influence design / architecture of services to proactively prevent system failures 

• #LI-JH1 

Qualifications

• 3-5 years of experience focused on site reliability, DevOps Engineering, system administration or application development  

• Strong hands-on experience in:  

• Linux/Unix and Windows OS  

• Network architecture and security configurations  

• Hands-on experience with the following scripting technologies:  

• Automation/Configuration management using either Ansible, Puppet, Chef or an equivalent  

• Python, Ruby, Bash, PowerShell  

• Hands-on experience with IAC (Infrastructure as code) like Terraform, CloudFormation  

• Hands-on experience with Cloud infrastructure such as AWS, Azure, GCP  

• Bachelor’s Degree in Computer Science or related field  

• Think like an attacker  

• Excellent communication skills  

• Strong attention to detail  

• Strong hands-on technical abilities  

• Strong computer literacy and/or the comfort, ability and desire to advance technically  

• Strong understanding of Information Security in various environments  

• Demonstrated ability to assume sole and independent responsibilities  

• Ability to keep track of numerous detail-intensive, interdependent tasks and ensure their accurate completion 

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.  

We are unable to sponsor or take over sponsorship of employment Visa at this time.  

The salary range for this position is $92,000 – $135,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.