Sr Analyst, Business Analytics

Location: Hartford-Farmington Ave Rogers, Woonsocket-1 CVS Drive

Remote Type: Remote/Hybrid

Time Type: Full time

Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Sr. Analyst, Business Analytics plays a critical role in developing and maintaining learning performance dashboards that measure and communicate the effectiveness of learning programs across the organization. This role partners closely with Program Owners, Portfolio Leads, and operational teams to understand business needs, ask probing and insightful questions, and identify opportunities to improve how learning impact is measured. The ideal candidate combines technical dashboard-building expertise with strong analytical skills and a passion for using data to tell compelling stories that drive decision-making.

Key Responsibilities

Dashboard Development & Reporting

• Develop, maintain, and optimize dashboards using tools such as Quickbase to track learning performance and progress against organizational goals.
• Combine and analyze data to create actionable reports and insights for stakeholders.
• Present measurement findings in a clear, compelling narrative that highlights trends, opportunities, and recommendations.

Learning Measurement & Analytics

• Consult with Program Owners and Portfolio Leads to develop measurement strategies for learning programs.
• Design and implement learning measurement frameworks to evaluate training effectiveness across the organization.
• Collect, interpret, and analyze learning data to provide insights that enhance program performance.
• Develop and standardize learning metrics to enable consistent reporting across all programs.

Collaboration & Continuous Improvement

• Collaborate with cross-functional teams to ensure learning measurement initiatives align with business goals and strategic objectives.
• Identify opportunities to streamline and improve learning measurement and reporting processes.
• Research and recommend new methodologies, tools, or approaches to address business partner needs and operational challenges.

Required Qualifications

• 3+ years of experience developing applications or dashboards using Quickbase, Airtable, or Smartsheet.
• Strong analytical skills with the ability to interpret data sets and uncover the story behind the numbers.
• Demonstrated ability to manage multiple projects, meet deadlines, and communicate insights to stakeholders.

Preferred Qualifications

• Familiarity with the Kirkpatrick Model of training evaluation.
• Experience using visualization tools such as Tableau or Power BI.
• Background in learning analytics or performance measurement.

Education

Bachelor’s degree preferred; equivalent experience, specialized training, or relevant professional qualifications also considered.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.