Senior Analyst, Production Management

Location: Work At Home-Texas

Remote Type: Remote

Time Type: Full time

Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Business Unit: Signify Health
Location: Remote position with some travel

Position Overview 

In this role, you will partner closely with Production, Client Success, and Client Operations leaders to drive performance across client portfolios. You will translate complex data into actionable insights and develop high-quality reporting and presentation materials for client discussions. This is a highly visible, client-facing role requiring strong analytical rigor and the ability to communicate complex insights clearly and confidently to diverse client audiences. 

Roles & Responsibilities 

• Forecast, analyze and monitor client data and KPIs to support production performance and goal attainment

• Identify trends, risks, and opportunities through ongoing analysis across multiple data sources

• Develop structured, client-ready slide decks, and reporting materials that clearly communicate performance trends, risks, and recommendations 

• Present performance insights and recommendations to clients in both virtual and in-person settings on occasions

• Translate complex data into clear, concise narratives tailored to diverse client audiences, from day-to-day operational partners to senior leadership 

• Tell a cohesive performance story during client presentations, moving beyond slide content to provide contest, interpretation, and forward-looking insight

• Provide actionable recommendations to improve efficiency, resource utilization, and overall production outcomes 

• Partner cross-functionally with Production, Client Success and Client Operations leadership to align on performance strategy 

• Respond to internal and client inquires with timely, data-driven insights 

• Manage multiple initiatives simultaneously while maintaining a high level of accuracy, organization and professionalism 

Basic Qualifications

• Bachelor’s degree in Business, Health Management, Analytics, or related field (or equivalent combination of education and experience) 

• 5+ years of professional experience in analytics, reporting, performance management, or resource/capacity planning 

• 3+ years of experience developing presentation materials and delivering data-driven insights to external clients or senior stakeholders

• Proficiency in Microsoft Excel, including use of pivot tables and lookup functions, with experience navigating and extracting insights from Power BI or similar reporting platforms 

• Demonstrated experience building structured, client-facing presentation decks 

• Experience analyzing performance metrics and translating findings into actionable recommendations 

• Experience working cross-functionally within a complex organization 

Preferred Qualifications 

• Experience in a healthcare or healthcare technology environment 

• Experience supporting client portfolios 

• Strong presentation skills with the ability to confidently guide performance discussions 

• Ability to adapt communication style based on audience and business context 

• Experience supporting quarterly business reviews or recurring client performance forms 

• High degree of professionalism and integrity

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.