Overseas Service Engineering Intern 海外服务工程实习生

Location: Beijing, Beijing, China

Support service-related communication and coordination with overseas customers, especially in Africa, leveraging multilingual capabilities (Chinese, English or French and/or African languages).

协助与海外客户（特别是非洲地区客户）开展服务相关的沟通与协调工作，发挥中、英、法及非洲本地语言优势。

Assist in troubleshooting support, technical documentation, and service-related analysis to support customer service engineering activities.

参与基础故障分析支持、技术资料整理及服务相关数据分析，协助推进服务工程相关工作。

Support service data collection, maintenance, and analysis, including service reports, field feedback, and operational metrics.

协助完成服务数据的收集、整理与分析，包括服务报告、现场反馈及运营指标等相关内容。

Provide operational and administrative support to the service team, including documentation, reporting, and coordination tasks.

为服务团队提供运营及行政支持，包括文档管理、数据整理及跨团队协调工作。

Participate in service improvement projects and cross-functional collaboration, gaining exposure to real-world technical service scenarios.

参与服务优化项目及跨部门协作，在真实业务场景中积累技术服务经验。

Take part in a structured internship and development program, including training on Cummins products, service processes, and technical systems.

参与系统化实习培养项目，接受康明斯产品、服务体系及技术相关培训。

 

About Us

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.This internship program is designed for African students currently studying in China. It offers structured training and hands-on technical experience to help you build a strong foundation for your future career. 本项目面向当前在中国高校就读的非洲留学生，旨在通过系统化培养和实践性技术经验，帮助学生为未来职业发展打下坚实基础。 Through the program, you will be equipped with the knowledge and skills needed to support Cummins’ business in Africa and prepare for potential opportunities to return to your home country. You will also play a key role as a bridge between Cummins and our local customers, leveraging your cross-cultural background and language capabilities to enable effective communication and collaboration. 在项目期间，您将学习并掌握支持康明斯非洲业务发展的相关知识和技能，并为未来回到本国发展做好充分准备。同时，您还将作为康明斯与非洲本地客户之间的重要桥梁，充分发挥跨文化背景和多语言优势，促进高效沟通与合作。 Top performers may be considered for full-time opportunities within Cummins Africa business upon successful completion of the program. 表现优秀者在项目结束后，将有机会获得加入康明斯非洲业务的全职工作机会。