Commissioning Engineer – Power Generation

Location: Phoenix, AZ, United States

We are looking for a talented Commissioning Engineer – Power Generation to join our team specializing in Power Generation in the USA, preferably in the Western region of the US.

In this role, you will make an impact in the following ways:

• Provide expert diagnostic support for complex and difficult-to-diagnose warranty and non-warranty repair events, enabling accurate root cause identification and resolution.
• Formulate and direct comprehensive repair plans for complex issues, ensuring safe, effective, and durable repair outcomes.
• Clearly and concisely document diagnostic findings and repair actions in the appropriate systems to support traceability, learning, and compliance.
• Manage and coordinate escalations of highly complex cases to the appropriate technical support levels to ensure timely and effective resolution.
• Lead diagnostic support and escalation process improvement initiatives to enhance efficiency, quality, and consistency across the support network.
• Maintain deep technical knowledge of current and new Cummins products to provide authoritative guidance and support evolving technologies.
• Investigate product issues directly at customer or dealer locations and distribute clear, actionable technical communications across the assigned region.
• Mentor and coach regional technicians to build capability, increase repair effectiveness, and strengthen Cummins service performance while promoting service programs that drive growth.

About Us

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.