SDE Lead

Location: India Remote

Time Type: Full time

Job Description

I’m Veena Usulkar, your Recruiter and guide to joining CSG. We’re excited to learn more about you and your unique background.

I’m currently hiring for a Software Development Engineer – Lead  – Encompass (Singleview), a senior technical leadership role where you’ll define and drive the architecture for solutions built on Encompass (Singleview). You’ll partner closely with product, engineering, and business teams to design scalable, reliable systems that power critical customer experiences.

In this role, you will:

• Lead the overall technical vision and architecture for Encompass (Singleview) solutions, ensuring alignment with CSG’s technology strategy and business goals.
• Collaborate with cross-functional teams to define technical requirements, system architecture, integration patterns, and implementation approaches.
• Architect, design, and document end-to-end solutions on Encompass (Singleview), owning the solution in full or for key components.
• Act as a hands-on technical partner, providing guidance on design, code, configuration, performance, and scalability.
• Identify and troubleshoot complex technical and system design challenges, and proactively recommend improvements.
• Own and maintain technical standards, system specifications, and documentation to drive consistency and reusability across teams.

We’re looking for someone who:

• Has a Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Brings 8+ years of experience in software development and architecture roles on complex, enterprise-level systems.
• Has 2+ years of design and architecture experience with Encompass (Singleview), including configuration and integration.
• Possesses strong expertise in system design, integration, and Encompass product configuration.
• Is skilled at collaborating with stakeholders to translate business needs into scalable, maintainable solutions.
• Demonstrates excellent problem-solving and decision-making skills in high-complexity environments.
• Has experience mentoring development teams and contributing to architectural practices.
• Is willing to be hands-on with coding and/or configuration within Encompass (Singleview) when required.

• If this sounds aligned with your experience and aspirations, I’d love to schedule a short conversation to share more about CSG and learn more about you.

• Mentor and guide developers and other technical team members, sharing best practices and fostering strong engineering discipline.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.