Operational Engineer- II

Location: Colombia Remote

Remote Type: Remote

Time Type: Full time

Job Description

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. 

We are seeking an Operational Engineer II to support and scale our cloud and infrastructure operations across AWS and Azure. The ideal candidate is hands-on with configuration management, infrastructure as code, automation, and scripting across Windows and Linux environments, and brings strong DevOps and infrastructure delivery experience.

We are looking for a Operational engineer who will:

• Operate and improve cloud infrastructure on AWS and Azure, ensuring availability, performance, and security.

• Build and maintain infrastructure using Terraform and configuration management tools (Chef or equivalent).

• Develop automation and tooling using PowerShell, Bash, and Python.

• Implement and maintain CI/CD pipelines and DevOps practices using Azure DevOps.

• Troubleshoot and resolve issues across Linux and Windows systems.

• Support infrastructure lifecycle activities: provisioning, patching, monitoring, and optimization.

• Collaborate with engineering teams to improve reliability and operational efficiency.

Is this opportunity right for you? We are looking for candidates who:

• Strong knowledge of configuration management (Chef preferred; Puppet/Ansible acceptable).

• Proven hands-on experience with AWS architecture and Azure services.

• Experience with Azure DevOps (pipelines, repos, boards).

• Scripting proficiency in PowerShell and Bash; Python for automation.

• Infrastructure as Code using Terraform.

• Solid background in DevOps and infrastructure operations.

• Experience managing both Linux and Windows environments.

• Ability to troubleshoot and automate operational workflows.
• Familiarity with monitoring/observability tools (e.g., CloudWatch, Azure Monitor, ELK, Prometheus).
• Experience with security best practices and compliance in cloud environments.

• Strong documentation and operational runbook practices.
• Strong problem-solving and troubleshooting mindset.
• Clear communication and collaboration across teams.

• Ability to manage priorities in a fast-paced environment.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

#LI-Remote

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.