Mgr Software Dev

Location: United States Remote

Remote Type: Remote

Time Type: Full time

Job Description

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. 

The Software Development Manager will lead and manage a team of technical analysts. This role requires a strong leader who can foster innovation, drive agile processes, and ensure the successful execution of projects while embodying CSG's leadership principles.

We are looking for a Software Development Manager who will:

• Lead and manage a team of technical analysts including hiring, mentoring, and conducting employee performance evaluations.
• Drive the adoption and implementation of Agile Project Management methodologies within the team.
• Oversee the entire software development lifecycle, from requirements gathering to deployment and maintenance.
• Ensure the delivery of high-quality software through effective Quality Assurance (QA) practices and adherence to best coding standards.
• Manage project resources and timelines to ensure projects are delivered on scope and on time.
• Identify, assess, and mitigate project risks through proactive Risk Management strategies.
• Foster a culture of innovation and continuous improvement within the Mainframe Operations team.
• Uphold and promote CSG Leadership Keystone values: Cultivate a positive culture, Energize the team, Deliver strong Results, Build effective Teams, and articulate a clear Vision.
• Collaborate with cross-functional teams, stakeholders, and product owners to define requirements and deliver solutions.
• Provide technical guidance and support to the development team, resolving complex technical challenges.
• Actively participate in the professional development of team members, including Mentoring Youth and junior technical analysts.

Is this opportunity right for you? We are looking for candidates who:

• Proven experience in a leadership role within software development.
• Strong understanding and practical experience with Agile Project Management principles and practices.
• Experience with Hiring, onboarding, and retaining top technical talent.
• Proficiency in conducting Employee Performance Evaluations and fostering team growth.
• A strong commitment to Quality Assurance (QA) and delivering robust software solutions.
• Excellent Risk Management skills with the ability to identify and mitigate project impediments.
• Exceptional Leadership and Team Management capabilities, with a focus on building high-performing teams.
• Demonstrated ability to foster Innovation and drive continuous improvement.
• Experience with Mentoring Youth or junior team members.
• Familiarity with the CSG Leadership Keystone principles (Culture, Energize, Results, Teams, Vision) or similar leadership frameworks is highly desirable.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

#LI-Remote

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.