Senior+ Software Engineer - Cloud Customer Experience

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications.
Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

We are seeking talented Software Engineers to help design and scale our carbon-reducing cloud computing platform. With Crusoe Cloud’s upcoming public launch, you will help us advance our storage infrastructure, virtualizing cutting edge computing hardware, and/or building out best in class networking capabilities.

You'll play a key role in evaluating tools and frameworks for the engineering team, considering reliability, scalability, operational costs, ease of adoption, and recruiting implications.

As part of your responsibilities, you'll develop and refine technical and team fit assessments, mentor engineers, and actively contribute to their development in partnership with engineering managers.

A Day In The Life:

• Collaborate closely with tooling and customer success teams to design and develop advanced tooling solutions for Crusoe Cloud.

• Act as a mentor for junior engineers, providing guidance on design proposals and conducting thorough code reviews to ensure quality and efficiency.

• Innovate and implement market-making features that set Crusoe Cloud apart from competitors, enhancing its unique value proposition.

• Work in partnership with the cloud support and operations teams to create features that support the growth and empowerment of Crusoe Cloud's business.

• Engage in continuous collaboration with various teams to ensure alignment of goals and maximization of resources for optimal customer experience.

• Lead by example in technical excellence, fostering an environment of innovation and high-quality software engineering practices.

You Will Thrive In This Role If You Have:

• 5+ years of professional software development experience

• 5+ years of programming experience with at least one modern compiled language such as Go, Rust, Java, or C++

• 5+ years of experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

• Bachelor's Degree in Computer Science or related field, or 5-8+ years relevant work experience

• Computer Science fundamentals in data structures and algorithm design

• Proven experience in building and maintaining scalable and highly available fault-tolerant distributed systems and application architectures

• Solid understanding of infrastructure design, including the operational trade-offs of various designs

• Familiarity with modern CI/CD practices and build systems, such as GitLab CI/CD, CircleCI, GitHub Actions

• Familiarity with modern infrastructure tools, such as Docker, Kubernetes, Ansible, Cloud Formation, Terraform

• Experience in concurrency, multi-threading and synchronization

• Experience with Unix/Linux environments

• Experience with TCP/IP and network programming

• Excellent communication skills

• Embody the Company values

• Must be able to pass a background check

Benefits:

• Hybrid work schedule

• Industry competitive pay

• Restricted Stock Units in a fast growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts 

• Paid Parental Leave 

• Paid life insurance, short-term and long-term disability 

• Teladoc 

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• MetLife Legal

• Company paid commuter benefit; $50 per pay period

Compensation Range

Compensation will be paid in the range of $183,000 - $250,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.