Director, Sales Engineering - SENA

About the Role:

As the leader for Sales Engineering, you will be responsible for managing our products and services for technical sales support. You will lead the team in evangelizing CrowdStrike’s security platform to prospective customers, partners and the industry.

The right candidate will possess excellent energy and drive and a real desire to build business across a portfolio of accounts. They will have the ability to build effective relationships quickly and to find valuable business within each account immediately that can then be enhanced by leveraging internal resources. Candidates with current strong security contacts are encouraged to apply.

This role is based in Singapore only.

What You'll Do:

• Ensure effective technical sales coverage of the regional account base.

• Participates with regional Executive Leadership to establish strategic plans and objective

• Collaborate with Services, Product Management, Customer Support, Marketing and Sales Operations for tactical planning and support.

• Thoughtful Resource Management and Prioritization.

• Drive customer and partner meetings through sales calls, relationship building, solution selling and problem resolution.

• Provide guidance on complex technical issues utilizing in-depth knowledge of the company, products, industry and solutions.

• Deliver development and improvement of methods, techniques and evaluation processes for CrowdStrike solutions.

• Coach, mentor, and develop the Sales Engineers’ skill sets to meet current and emerging sales opportunity needs.

• Responsible for the operational line management of a team of SE Managers, including performance management, annual reviews, coaching and development.

• Ensure provision of adequate technical training for team members on all related products

• As needed develop and provide technical training for partners on related products

• Work with sales management to maximize efficient use of technical resource

• Provides guidance to SE’s in respect of company policies.

• Recommends changes to policies and establishes procedures that affect immediate organization

• Manages a team to update and deliver regional training to sales staff

• Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.

• Provide feedback through follow up with Sales Account Managers on sales calls

• Support the sales team’s in prospect and customer situations directly and indirectly, when required.

• Maintain market and competitive awareness

• Collaborate with our sales teams and partners with high-touch pre-sales technical activity.

• Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.

• Create Security Assessment Reports for end-users post-POV evaluation.

• Help drive end-user acceptance and buy-in for POV conversion to revenue.

• Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.

• Train distributor/partner SEs and Sales staff in region.

• Liaison between partner/customers and corporate headquarters for technical issues and their requirements.

• In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.

• Monitor, assess and report on a continual basis, the competitive situation and market development in the region.

• Help any marketing activities as proper in region.

What You'll Need:

• Line management and leadership experience, including managing teams remotely

• Pre-sales technical/technical experience

• A self starter needing low level management time and attention to perform day to day responsibilities

• Engages management at all levels within a named territory to enhance political alignment

• Understands the market issues and trends affecting business and use of IT

• Must be prepared to travel abroad to client meetings where necessary

• Strong people management & leadership Skills

• Proven ability to manage senior sales teams

• Planning and organisational skills

• Ability to influence departmental management teams

• Proven problem solving skills

• Strong customer focus

• Proven C level relationship building

• Experience in working with the channel partners

• Experience working in an IT security business

• You must have pre sales experience and excellent technical knowledge within networking and/or security

• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.

• Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:

• A willingness to be challenged and a strong desire to learn

• Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus

• Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members

• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives

• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our products and solutions

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