Crate and Barrel logo

Senior Analyst, Customer Analytics

Crate and Barrel

Remote
Full-time
Senior
5+ yrs
Salary not listedPosted 1mo ago

Real job — pulled straight from Crate and Barrel’s careers page · Verified July 24, 2026 · No reposts.

Job description

Crate and Barrel is hiring a Senior Analyst, Customer Analytics — a full-time, remote role. Apply directly on Crate and Barrel's careers page below.

Senior Analyst, Customer Analytics - Growth Programs

Location: Northbrook, IL, US

Employment Type: Full Time

As a Senior Analyst on the Customer Analytics team, you will lead high-impact customer analytics with a special focus on customer behaviors and opportunities within key growth programs such as Gift Registry, Credit Card Loyalty, and Design Services. This strategic role leverages advanced analytics, web and digital journey analysis, and experimentation to deliver actionable insights on customer behavior, program health, engagement, and loyalty, resulting in strategic recommendations.
  • This position is fully remote

  • This role is an Individual Contributor position 


A day in the life as a Senior Data Analyst, Growth Program Insights…

  • Define success metrics and track impact across key business outcomes, including engagement, conversion, retention, and Customer Lifetime Value (CLV)

  • Collaborate with product, marketing, CRM, and digital teams to influence strategic roadmaps and execution

  • Design and execute A/B tests and experiments, applying statistical methods to rigorously measure impact, ROI, and lift

  • Maintain technical proficiency by writing advanced SQL queries and utilizing Python or R for deep analysis

  • Partner with data engineering teams to ensure data quality and integrity

    What you’ll bring to the table…

    • Advanced SQL proficiency for complex data querying, transformation, and optimization

    • Expertise in data visualization tools (Tableau, Power BI, Looker) for developing dashboards and communicating insights

    • Strong knowledge of statistical analysis methods, including hypothesis testing, regression analysis, and experimental design

    • Experience in analyzing large customer datasets and identifying meaningful patterns

    • Proficiency with Python or R for data mining, feature engineering, or statistical modeling

    • Experience in using Adobe Analytics or Google Analytics to analyze user digital journey

    • Strong data storytelling and communication skills with the ability to translate complex insights into clear business recommendations

    • Ability to connect analytical findings to business performance and strategic decisions

    We’d love to hear from you if you have…

    • 5+ years of experience in a hands-on data analyst or growth analytics role

    • Bachelor’s degree in Data Science, Information Systems, Mathematics, Statistics, Business Analytics, or a related quantitative field (or equivalent practical experience). 

    • Proven experience delivering complex data analysis projects in an agile or collaborative environment

    • Strong proficiency in SQL, Python or R for advanced data analysis and modeling

    • Experience working with large-scale customer, transactional, or behavioral datasets

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    Frequently asked questions

    Is Senior Analyst, Customer Analytics at Crate and Barrel a remote job?

    Yes, Senior Analyst, Customer Analytics at Crate and Barrel is a remote position. Candidates in Northbrook, IL may be preferred.

    What skills are required for Senior Analyst, Customer Analytics at Crate and Barrel?

    The required skills for Senior Analyst, Customer Analytics at Crate and Barrel include: SQL, Tableau, Power BI, Looker, Python, R, Google Analytics.

    What is the seniority level for Senior Analyst, Customer Analytics at Crate and Barrel?

    Senior Analyst, Customer Analytics at Crate and Barrel is a Senior level position.

    How do I apply for Senior Analyst, Customer Analytics at Crate and Barrel?

    You can view the full description and apply for Senior Analyst, Customer Analytics at Crate and Barrel on EchoJobs: https://echojobs.io/job/crate-and-barrel-senior-analyst-customer-analytics-growth-programs-mgo7g.