Cprime

Site Reliability Engineer

Remote US
AWS Terraform Ansible MySQL PostgreSQL
Description
We are looking for a high-energy, experienced, customer-focused Site Reliability Engineer (SRE) to work in our Managed Services team. This individual will help support the team that manages our clients’ hosted cloud applications and accounts. This position will report to the head of Managed Services and work with a team of Engineers and Atlassian Administrators to support a variety of customer requests, automate scalable and supportable client solutions, assist the team with solving new problems and technical roadblocks, drive operational efficiencies & processes, follow proper governance and procedures, and expand our Hosting and Support practice.

Responsibilities:

  • Contribute to the success of our Managed Hosting and Atlassian Support teams by:
  • Maintaining application availability, stability, and ability to scale.
  • Implementing changes to applications and infrastructure as needed.
  • Monitoring architecture through automation and custom solutions.
  • Working directly with clients to facilitate requests, proactively address issues before they become critical, speak to best practices, and make recommendations.
  • Working towards a set of team deliverables that ensure our clients are well supported in order to maintain customer satisfaction.
  • Working within our practice to standardize best practices, create highly scalable processes, and document detailed specifications.
  • Collaborating when needed with solution architects and other experts on design and implementation across various application and system architectures.

Qualifications & Skills:

  • At least 3 years of experience with Linux OS (Ubuntu/CentOS) required
  • Well-versed in the Atlassian stack (Jira, Confluence, Bitbucket, Bamboo), including functional, application, and infrastructure administration
  • Ability to provide both server-side and application-side support
  • At least 2 years of experience in AWS system administration and/or application support
  • Solid technical understanding of the latest AWS services and hands-on experience architecting solutions using EC2, RDS, EBS, S3, etc.
  • Ability to analyze and review current environments to determine potential areas of improvement
  • Knowledge of infrastructure load and performance metrics, and experience with tools like ELK, Splunk, New Relic, and CloudWatch
  • Familiar with IT change management processes, with hands-on proficiency in implementing DevOps (CI/CD) tools and solutions
  • Familiar with information security requirements and regulatory compliance such as SOC, PCI, HIPAA, etc.
  • Familiar with automation tools like Terraform, Ansible, and/or CloudFormation
  • Comfortable with diverse technical problem sets across the entire technology stack
  • Familiar with database technologies such as MSSQL, MySQL, PostgreSQL, and/or NoSQL
  • History of support/queue work with direct customer interactions
  • Ability to help provide 24/7/365 support coverage, including on-call weekend rotations
  • Thrive in a team atmosphere with daily stand-ups and a customer-focused work environment
  • Maintain an excellent, professional, friendly, timely, and empathetic approach to customer communications
  • Passion for technology and solving challenging problems
  • Strong work ethic, good time management, and the ability to work with diverse teams
  • Strong attention to quality, detail, and a focus on customer satisfaction
What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities.  We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement    
Cprime is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. 
Cprime
Cprime
Cloud Computing Consulting EdTech Education Enterprise Software IT Management Management Consulting Project Management Software

0 applies

1 views

Other Jobs from Cprime

Lead DevOps Engineer

Chennai, India Hyderabad, India

Azure DevOps Engineer

Chennai, India Hyderabad, India

Azure Cloud Architect

Hyderabad, India Chennai, India

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 401 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
  • We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
  • We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
  • Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
  • Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
  • Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

What Fellow Engineers Say