Lead Network Engineer (RapidScale)

Company

Cox Communications, Inc.

Engineering / Product Development

Lead Network Engineer

Manager - Non People LeaderHybrid - Ability to work remotely part of the week

Yes, 5% of the time

Day

Compensation

Compensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage.  As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. 

What’s In It For You?
Things like a great work-life balance and an inclusive company culture are important. At Cox, we’re ahead of the game; they’ve been important to us for years! Here’s a sneak peek at how you can benefit as a Cox employee: 
•    This isn't “just another customer service job.” At Cox, our company culture honors and respects what you and other client/customer service professionals contribute to our continuing success. This is reflected in our passionate, empathetic, supportive and reliable people. 
•    We want our people to succeed, plain and simple. We’re all about professional development, continuing education and helping your career grow. 
•    We want to work smarter, not harder. We prioritize making things easier for customers and colleagues alike. 
•    We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.                 
•    We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.                 
•    How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program. 
•    At Cox, we believe in being transparent – please click on this link (Cox Benefits Overview) to learn more about our amazing healthcare benefits. 
•    10 days of free child or senior care through your complimentary Care.com membership.  
•    Generous 401(k) retirement plans with up to 8% company match.  
•    Employee discounts on hundreds of items, from cars to computers to continuing education.              
•    Looking to grow your family? You’ll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.  

•    Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.                                  

It doesn’t end there, either. Our benefits are as diverse as our employees at Cox, giving you the freedom to choose what works best for you and your family. 

Primary Responsibilities:

• Develop and maintain multiple cloud environments within RapidScale’s infrastructure (Compute, Storage, Network, Hypervisor, Backups, DR, and Monitoring).
• Lead Priority one calls as needed and provide support on escalated cases when necessary.
• Review entire environment and execute initiatives to reduce failures, defects, and improve overall performance.
• Document architectures, procedures, and processes for use by other cloud operators.
• Work with other Cloud and Network Architects to provide support, drive initiatives and complete projects in a timely manner.
• Support Sales and Solution Engineering teams in sales opportunity and product development.
• Change the network configurations as needed for optimal security and or connectivity
• Perform network configuration work across multiple data center and multiple customer environments in multi-tenant clouds
• Create & maintain network documentation
• Configure monitoring and backups of network devices
• Coordinate carrier moves, changes, maintenance, troubleshooting connections.
• Execute network-related initiatives to reduce failures, defects, and improve overall performance
• Assist internal and external customers with troubleshooting of the RapidScale networks

 Minimum Qualifications:

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field
• Requires strong knowledge of Network Infrastructure implementation, operation, & upgrades on network devices such as: Firewalls, Switches, Routers, & Load Balancers
• A proven level of expertise & competence with network and infrastructure design, implementation & operation
• Ability to demonstrate a high level of competency in managing technical projects
• Willingness to work on a 24x7 on-call rotation schedule
• Excellent communication, presentation, writing, and editorial abilities.
• Works well with others and is able to collaborate, delegate and coach other team members
• Operates effectively in a fast-paced, positive, high-energy environment with strong deadlines and quick response times.
• Knowledge of Network Routing Protocols (OSPF, BGP, HSRP)

 Preferred Qualifications:

• Spine and Leaf
• Arista and Cisco network devices  
• FortiGate firewalls
• Scripting (PowerShell, PowerCLI, Perl, Batch)
• VPN configuration Experience
• Cisco UCS
• VMware Experience (vSphere, NSX, vCD, ESXi)
• SNMP
• Syslog
• Optical Transport Experience
• SD-WAN

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.