Forward Deployed Engineer

Location: London (United Kingdom)

Department: Customer Success

Push the boundaries of what Coveo can do, one solution at a time

How do you turn ambitious use cases into real, working solutions that prove their value fast? As a Forward Deployed Engineer, you bring ideas to life through hands-on prototyping, transforming complex requirements into tangible, high-impact solutions.

You’ll operate at the edge of what’s possible with Coveo, working directly with customers and internal teams to validate new use cases, push product boundaries, and shape what comes next, before it reaches production.

This role supports our DACH customers, working on European business hours. You’ll own a portfolio of accounts, working in German and English, and travelling to customer sites when the engagement calls for it.

As our Forward Deployed Engineer, you will:

• Disambiguate customer needs to shape clear, compelling use cases and solution architectures.
• Build working prototypes and technical proofs based on approved use cases.
• Translate business and architectural requirements into functional, testable solutions.
• Validate solution feasibility, performance, and scalability through hands-on experimentation.
• Iterate rapidly on solutions to accelerate production readiness, generating reusable patterns and sharing insights across teams.
• Serve as the primary technical owner for assigned DACH accounts, building trusted stakeholder relationships and driving solutions to adoption while working European hours and traveling on-site as required.
• Deliver workshops, requirements sessions, technical documentation, and demos fluently in German and English.

Here is what will qualify you for the role:

• 7+ years of hands-on experience in software engineering, system integration, or related fields.
• Professional fluency in both German and English (written and spoken) for customer-facing delivery.
• Strong technical prototyping skills spanning APIs, data pipelines, and front-end/back-end systems.
• Proven track record in ambiguous, high-impact environments, combining strong problem-solving skills with a rapid, experimentation-driven mindset.

What will make you stand out:

• Experience working directly with customers in technical, solution-oriented roles
• Ability to navigate between business context and deep technical execution
• Curiosity and drive to explore new approaches and push product capabilities further
• Experience contributing insights that influence product or platform evolution

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.