Staff System Engineer

Job Title: Staff System Engineer

Location: [Bangalore]

Department: IT Infrastructure

Job Summary: The Server Management Engineer (L6-2) is responsible for the installation, configuration, and management of server infrastructure within data centers and office buildings. This role focuses on hands-on implementation and maintenance of servers, storage, virtualization, and cloud migration tasks. The ideal candidate will have 15-17 years of experience with a strong background in server management, virtualization, and private cloud technologies, with a secondary focus on AWS and cloud migration.

Key Responsibilities:

• Server and Storage Management: Install, configure, and manage physical and virtual servers, storage systems, and related hardware.
• Virtualization: Implement and manage virtualization technologies including VMware, Hyper-V, and other relevant platforms.
• Cloud Migration: Assist in the migration of services from cloud environments (AWS) to on-premises infrastructure. (Ansible/Phython)
• Configuration and Maintenance: Perform configuration, maintenance, and troubleshooting of servers, storage, and network components.
• POC Servers: Configure and manage Proof of Concept (POC) servers for testing and validation purposes.
• Technology Gap Analysis: Identify and address technology gaps in current configurations and recommend improvements.
• Automation: Develop and implement automation scripts and tools for infrastructure deployment and management.
• VDI Management: Manage Virtual Desktop Infrastructure (VDI) environments, ensuring optimal performance and user experience.
• Documentation: Maintain detailed technical documentation for all configurations, processes, and procedures.
• Compliance and Security: Ensure all systems comply with security policies and standards, and maintain system integrity.
• Performance Monitoring: Monitor system performance and utilization, and implement necessary optimizations.
• Collaboration: Work closely with the IT Infrastructure Architect (L7-1) to support strategic initiatives and future planning.

Technical Expertise:

• Private Cloud: Experience with private cloud platforms such as OpenStack, KVM, and VMware vCloud suite.
• Infrastructure Services: Enable the design, planning, implementation, integration, configuration, and production support of infrastructure services across the IT workspace.
• Functional Analysis: Perform functional analysis, timeline analysis, and requirements allocation to evaluate compliance of system specifications with customer requirements.
• Efficiency Improvements: Analyze the effectiveness and efficiency of infrastructure program procedures and processes, and develop/recommend improvements.
• Problem Investigation: Investigate problems in infrastructure and services, and assist with the implementation of agreed remedies and preventative measures.
• Maintenance and Migration: Contribute to the planning and implementation of maintenance, migration, and installation work, ensuring system integrity and security.
• System Reviews: Perform system reviews of client environments and prepare findings documents outlining short and long-term strategies.
• Project Delivery: Define, document, and be responsible for the delivery of infrastructure projects or sub-projects.
• Utilization Monitoring: Use tools to monitor infrastructure component utilization and performance statistics with regards to agreed SLAs.
• System Information Maintenance: Maintain and document system information in line with compliance requirements and quality assurance standards.
• Hardware & Software Lifecycle: Monitor hardware and software lifecycles and capacity.
• Cost Optimization: Support cost optimization and ensure appropriate licensing.
• Technical Documentation: Develop and maintain technical documentation, including system architecture and design documentation.
• Innovative Problem Solving: Use innovative approaches to solve complex problems.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience: 15-17 years of experience in server management, virtualization, and private cloud technologies.
• Technical Skills:
  • Extensive experience with server hardware and storage systems.
  • Proficiency in virtualization technologies (VMware, Hyper-V, etc.).
  • Strong knowledge of private cloud platforms (OpenStack, VMware vCloud).
  • Experience with AWS and cloud migration processes.
  • Proficient in scripting and automation (PowerShell, Python, etc.).
  • Knowledge of VDI solutions (Citrix, VMware Horizon, etc.).
  • Familiarity with networking protocols and hardware (Cisco, etc.).
  • Experience with Linux and Windows server environments.
• Certifications: Relevant certifications such as MCSE, VCP, ITIL, etc., are preferred.
• Soft Skills: Excellent problem-solving skills, attention to detail, strong communication abilities, and the ability to work collaboratively in a team environment.

Additional Information:

• This role requires occasional travel to data center locations.
• Must be able to work flexible hours, including weekends and evenings, as needed.