Staff, System Engineer (Corp Systems Engineering)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Oversee/manage persuasion of relevant IT businesses and management of projects and make final decisions for system integration and work improvement to provide optimal system environment and stable/efficient operation of deployed systems. 

What You Will Do 

• Design and oversee the architecture for in-house services as a system engineer. 
• Analyze and resolve complex technical issues in cloud environments, perpetually enhancing the operational landscape. 
• Collaborate with employees across various domains to design in-house services.
• Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment and maintenance for highly reliable and scalable applications. 
• Modernize existing in-house system architecture. 
• Enhance the CI/CD environment through the efficient utilization of monitoring and testing tools, while proposing process automation. 
• Experience in DevOps tools like Jenkins, ArgoCD, Helm, Kubernetes, Grafana, Prometheus, Terraform, One of the cloud (AWS/GCP/Azure), Ansible, Github.Provides technical expertise and takes responsibility to enable the design, planning, implementation, integration, configuration and production support of infrastructure services across the IT workspace/customer communication and collaboration toolset 
• Ensures logical and systematic conversion of customer or product requirements into total infrastructure solutions that acknowledge technical constraints 
• Performs functional analysis, timeline analysis, and requirements allocation and interface definition studies to evaluate compliance of system specifications with customer requirements 
• Analyzes effectiveness/efficiency of infrastructure program procedures and processes and develops/recommends improvements. 
• Investigates problems in infrastructure and services and assists with the implementation of agreed remedies and preventative measures 
• Contributes to the planning and implementation of maintenance, migration and installation work, includes building and management of systems and components in live environments while ensuring system integrity and security 
• Perform system reviews of client environments and prepare findings documents outlining short and long-term strategies under consideration of global standards 
• Uses tools to determine to monitor infrastructure component’s utilization and performance statistics with regards to agreed SLA 
• Maintains and documents system information in line with compliance requirements as well as quality assurance and advancement of standards 
• Monitors hardware & software lifecycles and capacity and Supports cost optimization & ensure appropriate licensing 
• Prepares presentations, reports, research, and other contract deliverables. 
• Develop and maintain technical documentation. 
• Develop System Architecture of AWS Deployment and system design documentation. 
• Uses innovative approaches to solve complex problems 
• Detail-oriented, well-organized, effective communicator, excellent presenter and able to prioritize across multiple assignments 

Basic Qualifications 

• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management and overall 20+ years of experience in programs and contracts of similar scope, type, and complexity. 
• On prem data center technology experience, Subject matter expert for Virtualization and Storage but moderate experience in Database, AWS Migration, Cloud Technologies, Jenkin, Ansible, Containerization, GPU, NVIDA etc. 
• Over 10 years of experience leading system design architecture, leveraging cloud services (AWS/GCP/Azure) and must be AWS Certified professional. 
• Should be well experienced on cloud Services EC2, EKS, SNS, Cloud Front, VPC, beanstalk, Autoscaling, Lambda,    
• Over 10 years of experience in the Linux environment, along with building high-performance, highly available, and scalable distributed systems. 
• Experience in implementing new data centers standards for new data centers and retrofit existing data center infrastructures and designing and supporting virtualized datacenter 
• Experience of DevOps, Deployment of AWS Services, Management and Cost Modelling. 
• Experience in VMWare vSphere / NSX / vSAN / DC Virtualization Technologies (vSphere; vCentre; ESXi etc.) 
• Experience in maintaining applications/systems in clustered environments 
• Multisite OS management and SAN/NAS storage administration 

Preferred Qualifications

• Preferably AWS Architect with experience of deployment of services. 
• Knowledge of VDI, MS AppV, ThinApp, Citrix, and other application virtualization technologies 
• Knowledge in performing schema changes to MS AD & LDAP 
• Understanding of networking protocols, setup and troubleshooting to include Cisco routing and switching devices, Cisco Firewalls, and switching technology 
• Microsoft Server Administrator (Microsoft Certification (MCSE) preferred) 

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
• https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.