Staff Data Analyst (Biz analytics & Insights)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

What You Will Do :​

As a Lead Data Analyst at Coupang Ads, you will be responsible for the following tasks:

• Provide data analysis and business insights to increase new customer acquisition and early life success by utilizing data from Coupang Ads Group. Lead efforts to create actionable insights to answer business questions, drive decisions, and develop recommendations to improve operations.
• Define and drive business intelligence and visualization strategy and roadmap.
• Present analysis and recommendations to senior leaders, using data-driven storytelling and influence to drive improvements in business operations and strategic change. Strong ability to author clear narrative with evidence that supports conclusions.
• Work with key business stakeholders to understand requirements and proactively develop analytical solutions as well understand the approach to driving adoption with end user teams. Collaborate and partner with stakeholders to understand, anticipate, and respond to current and future information needs.  
• Lead the creation of key business metrics, drive the vision and building of automated dashboards and self-service analytic capabilities, and engineer data-driven processes that drive business value.
• Own the design, development, maintenance, and automation of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Develop predictive analytics to help business teams prioritise activities; measure the impact and incrementality of recommendations over time and develop approaches to improve recommendation accuracy
• Adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Help junior team members prioritise work, ensure quality and actionability of deliverables

Qualifications:

• Have a bachelor's degree or higher and have completed a related major such as mathematics or statistics
• 8+ years of data analysis and practical experience
• Strong skillset in data processing/extraction/analysis/reporting using SQL + (R or Python)
• Strong experience of using data visualization tools – Tableau, PowerBI
• Experience in establishing and verifying hypotheses using various analysis techniques, and solving problems by making logical inferences and deriving insights based on the results.
• Experience leading projects by collaborating with various stakeholders and departments. Communicating data, insights and ‘so what’ clearly
• Experience of managing an overall team’s roadmap as well as the day to day activities and prioritization of junior team members
• Experience of helping junior resources develop their skillset and grow

Preferential treatment:

• Anyone with experience in business consulting based on data analysis
• Experience of data science modelling techniques (regression,
• Someone who can speak business English

Recruitment Process and Others

Recruitment Process  

• Application Review > 1st interview > 2nd interview > Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled. 
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. 
• https://privacy.coupang.com/en/land/jobs/  

Document Return Policy

• This notice is in accordance with Article 11, Paragraph 6 of the Act on Fair Recruitment Procedures.
• We hereby inform you that job seekers who have applied for our recruitment but have not been selected may request the return of the application documents submitted in accordance with the Act on Fair Recruitment Procedures. However, this does not apply to applications submitted via the website or e-mail, or applications submitted voluntarily by the applicant without our request. In the event that application documents are lost due to natural disasters or other reasons for which we are not responsible, they will be deemed to have been returned.
• Job seekers who wish to request the return of application documents in accordance with the main text of Article 2 above should fill out the Application Document Return Request Form (Form No. 3, Appendix to the Enforcement Regulations of the Act on Fair Recruitment Procedures) and submit it to our email address (recruitingops@coupang.com). We will send it to the designated address via registered mail within 14 days from the date of submission confirmation. Please note that the recipient will be responsible for paying the registered mail fee in this case.
• In preparation for the job seeker's request for return in accordance with the main text of Article 2 above, we will retain the original recruitment documents submitted by the job seeker for 180 days from the date of confirmation of employment. If the return of the recruitment documents is not requested by then, all recruitment documents will be destroyed without delay in accordance with the Personal Information Protection Act.
• Employment may be restricted if you do not possess the legal qualifications required for employment and job performance.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.