Senior Product Manager

Location: Bengaluru

Department: eCommerce Product

About the Role
Coupang is disrupting the retail experience by building world-class technology that
serves millions of customers and sellers every day. The Finance Platform & Accounting
Engineering (FPE) team builds the backbone of Coupang’s enterprise finance
infrastructure—processing millions of transactions daily, driving high-scale ledger
automation, and empowering internal accounting and operational teams with accurate,
real-time financial data.

As a Senior Product Manager in FPE, you will own the end-to-end product strategy and
execution for Coupang’s internal finance and accounting platforms. You will bridge
complex financial domain logic with scalable distributed systems, working backwards
from internal finance, accounting, tax, and audit stakeholders to build automated, highly
reliable, and compliant platform products.
Key Responsibilities
• Define Strategy & Roadmap: Build product vision, strategy, and multi-year
roadmap for Coupang's core finance and accounting platform products, aligning
technical architecture with business growth and regulatory requirements.
• End-to-End Product Lifecycle: Lead cross-functional execution from discovery
and technical requirements gathering (PRDs) through design, build, deployment,
and post-launch optimization alongside dedicated engineering, data science, and
accounting operational teams.
• Accounting & Operations Partnership: Partner directly with Coupang’s
Controllership, Accounting, Tax, Treasury, and Internal Audit teams to deeply
understand their workflows, automate manual month-end processes, streamline
continuous closing capabilities and automate accounting operations.
• Backlog & Execution Management: Author granular user stories, technical
specifications, and clear acceptance criteria; maintain a well-prioritized backlog
in an agile framework to ensure high-velocity, defect-free delivery.
• Data Integrity & Automation: Establish product metrics and key performance
indicators (KPIs) focused on data accuracy, reconciliation speed, automated
ledger entry rates, and system processing latency.
• Stakeholder Communication & Leadership: Present product updates,
architecture decisions, and strategic trade-offs to senior finance and technology
leadership, building alignment across business units.
• Coupang Leadership Principles: Embody a customer-first (and internal user-
first) mindset, obsessing over operational efficiency, operational rigor, and zero-
defect financial reporting.

Basic Qualifications
• Education: Bachelor’s degree in Computer Science, Information Systems,
Engineering, Finance, Accounting, or a related technical/quantitative field.
• Experience: 8+ years of product management, program management, solutions
architecture, or software development experience delivering large-scale,
enterprise-grade software products.
• Domain & Analytical Skills: Proven ability to break down complex financial
processes into scalable software requirements; highly data-driven with
exceptional problem-solving abilities.
• Communication: Outstanding written and verbal communication skills, with a
track record of clearly conveying complex technical concepts to non-technical
finance partners and executive leadership.
• Execution Track Record: Proven ability to manage competing priorities, drive
alignment in matrixed organizations, and consistently deliver complex platform
initiatives under tight timelines.
• Customer Obsession: Strong commitment to working backwards from user pain
points to deliver intuitive, high-impact internal platforms and tools.
Preferred Qualifications

• Education: Engineering undergraduate, computer science or equivalent
advanced degree.
• Platform & API Architecture: Prior experience defining APIs, data pipelines,
microservices, or Platform-as-a-Service (PaaS) capabilities for enterprise internal
users.
• Financial Systems Expertise: Preferred if you have understanding of core
accounting principles, general ledgers, sub-ledgers, revenue recognition, tax
engine integrations, or enterprise ERP systems (e.g., SAP, Oracle Financials).
• E-Commerce & Scale: Preferred if Direct experience in e-commerce, fintech,
high-frequency transactional platforms, or payment gateway architecture.