Operations Excellence is committed to driving innovation and efficiency through a holistic approach to design, training and operational management. Our mission is to relentlessly improve automation reliability, facilities management, and vehicle equipment maintenance. We champion continuous improvement, 5S standardization, and robust project management practices. By fostering effective change management and process standardization, we set benchmarks across business units, standardize and optimize processes, automation and robotics operations in the field, and deliver comprehensive training. Our early life cycle management approach ensures sustainability and excellence from inception to completion, empowering our clients to achieve unparalleled operational success and adequate preparation for network wide roll-out.
As our Staff Data Analyst for Operations Excellence, you will be responsible for ensuring the quality of regular reports and metrics as well as helping with system-wide decision-making algorithms. Coupang embraces a data-driven culture enabled by high-velocity test and learns across all customer-facing domains. You will have opportunities to work closely with many different areas including, Finance, Accounting, Operations, and more. You will have a chance to own, lead, track, and deliver features or projects from start to finish and will experience working with stakeholders and developers to have the projects delivered on time with the highest quality.
- Develop business operations-related decision-making systems to improve the efficiency of business operations
- Analyze domain data to provide insights and help develop key metrics
- Explain reports, algorithm details, and results to both technical and non-technical stakeholders
- Prioritize the metric development requests and lead the junior BAs to support key business initiatives in the company
- Keep the developed reports and systems up-to-date, including learning and deploying new technologies, both in methodology and in technical / software
- Document project deliverables and decisions made as well as final results
- Work with stakeholders to identify project requirements, translate them into tasks, and ensure to have tasks completed on time with high-quality
자격 요건
- 5+ Job years experience in data science, business analytics and other quantitative fields
- Excellent skills in SQL and Microsoft Excel (Experience with creating Tableau or Power BI (main tool for visualization))
- Strong presentation and communication skills (Proficient in English is preferred)
- Good understanding of statistical analysis and algorithm design
- Experience to initiate and drive analytics projects and deliver actionable insights and recommendations to business
- Experience working with stakeholders in requirement identification and final delivery for features and analytical projects
- Bachelors Degree in relevant field such as math, statistics, ect.
우대 사항
- Relevant working experience in retail/e-commerce business
- Experience with data analytics tools such as relevant Python libraries, Spark, R as well as engineering tools such as GitHub and Airflow (very good to have – Python, Spark, R)
- Experience with documentation and project management tools (Wiki, Jira, Gannt charts, and similar) as well as final result presentation (such as Powerpoint.)
- Master Degree in math, statistics, other technical or business fields
- Experience with Enterprise Management System (EAM)
전형 절차 및 안내 사항
- 전형 절차
- 서류전형 - 전화면접(Live SQL test) - 대면면접 – 최종 합격
- 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
- 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별안내드립니다.
- 참고 사항
- 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
- 본 채용은 정규직으로 수습기간 12주를 포함합니다.
- 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
- 보훈대상자 및 장애인 여부는 채용 과정에서 어떠한 불이익도 미치지 않습니다.
- 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
- 개인정보 처리방침
- 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.
- https://www.coupang.jobs/kr/privacy-policy/
- 서류 반환 정책
- 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
- 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
- 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 이메일( recruitingops@coupangfs.com) 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다.
- 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
- 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.
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