[Coupang] Staff, Back-end Engineer (Cloud Infra)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.

Job Overview:

As a Staff Cloud Infra Engineer in Cloud Platform team, this role will focus on Cloud Platform Infrastructure, Services and processes at its best to enhance Cloud infrastructure & system Efficiencies, Productivity, Availability, Scalability and system quality at 10X scale. This role will be responsible for diving deep into business problems, understanding current customer pain points, system domain, current Platform limitations (if exists) and then work closely with engineering teams / leaders to design and architect new system / services leveraging cloud infrastructure that can scale 10X better in terms of availability, reliable, performance and efficiency. This  includes providing system architecture artifacts, accountability on cloud infrastructure choices that can perform and scale at 10X level but are still efficient, guidance on using right machine type, network designs etc . You will be part of a Global team working from different locations but still works as a central connected unit.

Key Skills and Role Responsibilities:

• Strong Experience on Cloud DevOps tools and coding (CI/CD, IaC, Terraform, Cloud Formation, Ansible, Python and Automation.
• Self-service code development and end-to-end back cloud deployment automation for application code
• Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services
• Strong technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data to provide appropriate network, infrastructure recommendations
• Strong working experience on Kubernetes, Docker, Linux and cloud services integrations.
• 100% accountable for the reliable, scalable and optimized cloud architecture, design and platform services.
• Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment for highly reliable and scalable applications.
• Solves complex technical problems in Public Clouds (AWS, Azure, GCP) and Private Cloud environment and improves Operational Excellence
• Strong ability to deep dive to understand current cloud infra and systems architecture to provide strategic partnership and improvements on network usage, role management, CDN, domains, Hybrid Cloud
• Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing monitoring and testing tools
• Identify opportunities to make disruptive improvements in cloud infrastructure usage, operations and services with high degree of systematic automation.
• Possess expert knowledge in performance (sub millisecond latencies), scalability, availability (99.99% uptime), enterprise architecture best practices
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services
• Collaborate with stakeholders and lead engineers on key mission-critical projects

Qualifications:

• Bachelor's degree and/or Master's degree in Computer Science or equivalent.
• 8+ years of Cloud backend engineering, Cloud Design, Deployment, DevOps
• 8+ years of experience leading system design, architecture leveraging AWS and/or Azure/ GCP services and Private Cloud
• 8+ years of demonstrable building and operating infrastructure as code. Infra Automation, Comfortable with many flavors of Linux
• 8+ year’s of experience in building high-performance, highly-available and scalable distributed systems in the cloud.
• 10+ year’s of experience in building and managing high-performance, highly-available and scalable Hybrid Cloud cloud environments .
• Excellent cross-group collaboration, outstanding verbal and written communication.

Preferred:

• AI Infra Engineering Building and operating
• NVIDIA and AI Certification
• 8+ years of hands-on experience as a Cloud Infra Engineering
• Excellent cross-group collaboration and communication skills  

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.