Sr. Site Reliability Engineer - 11293
Team: Cloud Operations
Location: Mexico City, Mexico
Commitment: Mid-Senior Level
Workplace Type: remote
Coupa Contract (Standard) enables customers to author, approve, and operationalize contracts, making them easily available for purchasing by employees across the organization. Contract compliance delivers savings as employees make purchases using negotiated rates and helps to mitigate risk by ensuring that appropriate terms are in place. Contract enforcement and spend visibility are provided through embedded dashboards at both the contract and summary level.Ā
Coupa Contract Advanced is an enterprise-class contract management solution to help companies improve contract visibility, risk management, and operational efficiency at scale. Contract Advanced is designed to handle the creation, storage, and optimization of any contract across any industry or department.Ā
At a business level, together with the product management and development team you will change the way our customers deal with Contracts life cycle management ecosystem and build best in class hosting infrastructure on cloud.
At a technical level we will jointly drive scaling our Business Spend Management platform on public cloud by following Site reliability engineering (SRE) best practices.Ā
What You'll Do:
⢠  Provide application support on Java and Ruby applications.
⢠  Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.
⢠  Tools development and automation to increase availability and performance
⢠  Ensuring the data, services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective
⢠  Collaborate with Product and Release engineering for new product releases and maintenance.
⢠  Coordinate incident, problem and change management.
⢠  Participate in on-call rotation for after-hours and weekend emergencies
What You Will Bring to Coupa:
- Bachelor's Degree with 8+ years of professional experience handling large scale production systems.
- Experience with AWS or comparable cloud providers with certification.
- Experience in designing of new services on AWS or comparable cloud provider, migration of services to cloud and deployment of new services on AWS or comparable cloud provider.
- Hands on experience with Terraform and configuration management tools like Chef, Ansible or equivalent.
- Experience in application support/development on Java or Ruby.
- Hands on scripting experience with anyone of these: Python or Bash.
- Excellent knowledge of large scale web applications/distributed systems.
- Experience in Kubernetes, Docker, and/or cloud deployment technologies.
- Experience in observability tools like NewRelic, Datadog etc
- Expertise in problem solving and analyzing global scale distributed systems.
- Excellent written and verbal communication skills.
- Critical thinking, continuously challenging how and why we do things to help us improve
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