Associate Solutions Engineer

We are looking for an Associate Solutions Engineer to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how Couchbase works and can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Responsibilities:

•       Whenever customers do a POC or hands-on evaluation, our Solutions Engineers help drive these by answering their questions and troubleshoot, so you will be hands on with technology.
•       Responsibilities:
•       Show customers how to solve their problems and meet their requirements with Couchbase and get them excited about NoSQL database technology
•       Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
•       Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
•       Developing and delivering exceptional company/product presentations and demonstrations
•       Work with all technical levels (managers architects and developers) to explain Couchbase and its uses
•       Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
•       Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
•       Identify and write internal and external technical collateral, like typical deployment architectures or best practices

Preferred Qualifications:

•       BS in Computer Science, Engineering or equivalent experience (up to 2 years experience in a technical position).
•       Presentation skills with an ability to present technical solutions concisely to customers or potential customers
•       Outgoing personality and confident in talking to people with differing backgrounds (Developers, Architects, Database Admins)
•       Proactive in engaging with customer
•       Passion for diving into technical issues and solving customer problems
•       Enjoy a fast-paced startup environment
•  

Desirable Qualifications:

•       Linux experience as a development platform and basic administration.
•       RDBMS experience including schema modelling, performance tuning and configuration
•       Public/Private Cloud experience as a development platform and basic administration.
•       Programming/development experience (Java, .NET, C, C++, Go, Node.js, PHP, Python, Scala).
•       Familiarity with SQL and NoSQL databases a big plus.
•       Track record of Open Source contributions
•       Working knowledge of version control systems (e.g. Git, Subversion, CVS).
•       Awareness of Open Source software development practices.
•       An understanding of functional programming would be helpful but not essential.