Site Reliability Engineer II
Team: Engineering
Location: United States
Workplace Type: remote
Key Responsibilities:
- Support cloud operations across Production, Customer Sales and Professional Services environments, focusing on reliability and performance.
- Assist in defining and tracking SLIs/SLOs and participate in incident response activities.
- Contribute to creation and maintenance of monitoring dashboards and alerts.
- Support managed and self-hosted databases including SQL Server, PostgreSQL, and Oracle.
- Perform routine DBA tasks including backups, restores, integrity checks, and performance troubleshooting.
- Contribute to automation for provisioning, patching, and deployments using IaC and scripting.
- Collaborate with engineering teams on schema enhancements and query analysis.
- Participate in CI/CD workflows and integrate database changes into pipelines.
- Maintain clear documentation including runbooks and operational procedures.
Required Qualifications:
- 4–6 years in SRE, Cloud Operations, DevOps, or related roles.
- Foundational experience with SQL Server or PostgreSQL in production environments.
- Basic understanding of cloud DB platforms such as Amazon RDS or Azure SQL Database.
- Experience with scripting languages such as PowerShell, Bash, or Python.
- Familiarity with monitoring tools and alerting solutions.
- Understanding of CI/CD concepts and exposure to tools like Gitlab, Jenkins or Octopus Deploy.
- Strong troubleshooting and communication skills.
- Exposure to Container Orchestration via ECS Fargate or Kubernetes, and containerized Windows and Linux workloads.
- Familiarity with Flyway, Liquibase, or other database migration tools.
Nice to Have:
- Experience with Redis or other caching layers.
- Familiarity with Database Performance tooling, like Solarwinds DPA
Success Indicators:
- Improved reliability metrics and reduction in recurring incidents.
- Demonstrated growth in automation and reduced manual tasks.
- Strong collaboration and steady progression toward taking ownership of services.
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