APAC BI Consultant

Location: Kuala Lumpur, Malaysia

This role requires a "hands-on" analyst who is technically proficient in data visualization and maintenance, data management with commercial acumen. The incumbent will work closely with APAC regional and local market teams to operate functional Tableau dashboards and excel based reports, ensure data accuracy across systems (COGNOS, Salesforce, Data Lake), and support the wider business in adopting a data-driven culture.

 

Scope:

This role supports the following key programs and analytical functional areas for the APAC region:

• APAC Commercial BI Operations: execute the development, enhancement, and maintenance of regional analytics platforms (e.g., CV Portal), manage change requests and user issue resolution, collaborate with Global IT for timely BI delivery, and prepare monthly management reports including the APAC Balanced Scorecard, Head of Sales Scorecard, etc. Ensure all market data and reports requests meet agreed SLAs timely and accurately.
• BI Governance & Reporting Standards: Assist in the regional initiative to standardize reports. This involves cataloging reports in Collibra, performing quality assurance checks, and ensuring local markets adhere to defined data definitions.
• Customer Master Data Management (CDM): Execute daily customer data operations, ensuring customer records are created and updated accurately across APAC markets to maintain a clean customer master database.

The APAC Business Intelligence Analyst is a critical role responsible for delivering APAC Business Intelligence (BI) operations. This individual will serve as the technical engine behind the APAC data and analytics capabilities, focusing on the develop, delivery, maintenance of commercial dashboards and reports.