Description
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About the job
This position could be with an office based in Paris, Barcelona, or remotely in France, Spain & UK.
You will be part of the Onboarding team within the Growth line, where the mission is to drive the success of our customer onboarding process across our expanding product portfolio.
You'll play a pivotal role in ensuring that new users transition smoothly from initial registration to full engagement, using strategies such as guided walkthroughs, personalized support, and data-driven onboarding initiatives. You’ll learn what it takes to scale the onboarding of B2B SaaS products, effectively catering to a diverse range of customers from small businesses to large enterprises, through both product-led and service-led approaches.
The team, originally focused on specialized back/front roles, has evolved into a full-stack model. This role will focus on JavaScript full-stack development, as the team is nearing completion of a full migration to a JS-based stack.The onboarding team operates as a cross-functional squad composed of senior full-stack engineers, a product manager, a product designer, and QA. You’ll join a stable, experienced team (2 senior FS devs) that values mentorship, knowledge sharing, and ownership.
Our Stack / Tools
Front-end: React, Typescript, Vue (must-have)
Back-end: NodeJS (must-have), Python (Flask/FastAPI) (nice to have), PostgreSQL (nice to have)
Infrastructure: Kubernetes, Kafka, AWS, Terraform
Tools & Monitoring: Datadog, Redis, Linux, Nginx, Zuora
Bonus: Figma (Design), CI/CD with Github Actions
What you will do
•Collaborate with a cross-functional team of experienced full-stack engineers, a product manager, and designers.
•Assist in planning, developing, testing, releasing, monitoring, and supporting new customer-facing features built primarily with JavaScript, TypeScript, Node.js and React.
•Participate in pair programming and code reviews to learn best practices and improve your technical skills.
•Work alongside team members to enhance processes, systems, and tools.
•Contribute to outcomes-driven experiments using modern continuous delivery practices and tools.
•Be involved end-to-end in product development, from need exploration and feature ideation to implementation and data analysis, including AI usage for personalizing onboarding experiences.
•Contribute to the team’s medium-term goal of merging three onboarding products into one, involving user migration and exposure to the full technical and product spectrum.
What you will need to succeed
•Full-Stack Foundations: Ideally around 4 years of experience in front-end and back-end development. Proficient with component-based architectures using React or Vue, and back-end development with Node.js. Exposure to Python is a plus.
•Testing & Design: Exposure to automated testing frameworks and Design Systems, and an interest in applying testing principles across the full development stack.
•Pragmatic Engineering: A balanced approach to engineering that avoids over-engineering, with a focus on maintaining high-quality code in a fast-paced, delivery-focused environment.
•Collaboration: A strong appreciation for working closely with Engineering, Product, and Design peers to deliver pixel-perfect, performant, and impactful user experiences.
•Communication: Excellent written communication skills are essential for our distributed team. We value clear communication of complex ideas across the team.
•Eagerness to Learn: We're looking for candidates who are passionate about learning and adapting, rather than knowing everything from the start.
•Languages: Fluency in English (written & spoken – minimum B2 level)
Bonus points for:
•Experience with Kafka, Terraform, CI/CD, or B2B SaaS products
•Comfort working in a remote-first, European-distributed team
•A proactive mindset and a fresh perspective to bring to the team
Why join Contentsquare’s Growth line
•You’ll join a stable team with significant experience on a key part of our product.
•You’ll get to work on a variety of highly visible, mission-critical projects that directly contribute to the company’s goals.
•You’ll work with a diverse group of talented, ambitious people who are committed to working with respect and transparency.
•You’ll be exposed to the complexities of building a seamless self-serve journey across SMB, Middle Market and Enterprise customers.
•You’ll be joining a company that truly cares about its employees and works hard to make sure your efforts are rewarded.
•You’ll be building a product that our clients truly love and they tell us this regularly (NPS 44.1)
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare
Analytics
Artificial Intelligence (AI)
CRM
Data Visualization
Digital Marketing
SaaS
0 applies
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